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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Service advisors are very good.

Service advisors are very good. All the staff is great to work with. I like the car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's great to know that our team provided you with a smooth, 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Service advisors are nice and informative and the auto

Service advisors are nice and informative and the auto technicians did a thorough job inspecting my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We are glad that our team could get your automotive needs taken care of. If there is ever anything more that we may help you with, please do not hesitate to let us know.

Every time I go there they've been fair with me.

Every time I go there they've been fair with me. I definitely want to go back.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! It is our pleasure to serve you and your automotive needs in any way possible. Take care!

Everyone in the service department is always helpful and

Everyone in the service department is always helpful and friendly. Your dealership is immaculate! Always happy with my service here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we look forward to serving your automotive needs for years to come. Safe travels!

My first time using this dealership.

My first time using this dealership. I did not have an appointment for service and she worked me in right away. She was very polite and kept me updated on what was going on. I will likely return or recommend this dealership to family and friends.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the positive experience you had with our team! We are always here to provide you with the quality care that you deserve. If there is ever anything more that we may help you with, please do not hesitate to let us know!

Very satisfied the services we received Tim is on top on

Very satisfied the services we received Tim is on top on what my car needed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Tim this great feedback! Safe travels until we meet again.

Everyone was very helpful and showing me different

Everyone was very helpful and showing me different options. They had plenty of inventory and they were very accommodating.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that our team took great care of you and your automotive needs. Thank you for taking the time to leave us this great review and recommendation. Safe travels until we meet again!

The staff was very friendly.

The staff was very friendly. The work was completed faster than anticipated and the inspection results were explained Very well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! We are pleased to put you at ease and ensure you had a seamless experience. Please be sure to give us a call if you ever have any further questions or concerns!

Very informative on the knowledge of the vehicle, even if

Very informative on the knowledge of the vehicle, even if we just got new tires.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your time and feedback, Wendy! It's great to know that our team could provide you with top-notch service throughout your visit. Please drive safely!

Excellent check in, wait time and customer service during

Excellent check in, wait time and customer service during entire process. I was greeted and thanked.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It is an honor to hear of your very kind words. Thank you for your positive review, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.