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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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They always get me in quickly.

They always get me in quickly. They're friendly and knowledgeable. I can drop my truck off for service, they take me to work, then bring my truck back to me. I love this because I don't have to miss work or waste precious weekend time!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We are honored to have earned your kind recommendation. Please do not hesitate to let us know if we may ever be of further assistance to you.

I had a great experience with the Chrysler Service

I had a great experience with the Chrysler Service Department. I went in for an oil change and was taken care of by Kendra. She kept me informed throughout my visit and let me know that my cabin air filter was dirty. The technician, Austin, discovered a bulge in one of my tires from a pothole I hit the month prior and let me know that it was unsafe to keep on my vehicle. They got my tire in the next business day and got me right in to exchange it. I would recommend this service department to anyone!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that Austin and Kendra could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Thank you for your positive review and recommendation! Please do not hesitate to let us know if we may ever be of further service to you.

Excellent staff and quick service.

Excellent staff and quick service. The staff always makes sure you are comfortable and well taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your 5-star rating! It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again. Safe travels!

No pressure sales interested in what you need and looking

No pressure sales interested in what you need and looking for go out there way to find what you're looking for I would deal with them again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We are glad that our team could provide you with a top-notch experience. If there is ever anything more that we may help you with, please do not hesitate to let us know.

Friendly, knowledgeable, insightful, great experience

Friendly, knowledgeable, insightful, great experience overall. Kendra was great to work with and the service guys seem to know their stuff. Will be back

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave Kendra this positive review! It is an honor to have your confidence and loyalty. Please don’t hesitate to give us a call if anything!

Kendra was awesome very upfront and honest , very polite,

Kendra was awesome very upfront and honest , very polite, well spoken easy to talk you ! 👍🏻👍🏻 Kendra

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi David, We are so glad that Kendra could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star rating! We hope for an opportunity to work with you again!

Gwenyth Hall was very professional and extremely helpful

Gwenyth Hall was very professional and extremely helpful in answering all my questions during my routine oil change.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We are glad that Gwenyth could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

Was satisfied with the service in the past and it has

Was satisfied with the service in the past and it has even improved since the last time I came here for service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! It is an honor to know how confident you are in our efforts. Safe travels until we meet again.

Easy to work with, very accommodating!

Easy to work with, very accommodating! Ron Stephan is a pleasure to work with and rolls out the red carpet for his customers. He has sold us two cars and both went very smoothly. Thank you, Ron for your excellent work and servce.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the positive experience you had with Ron! We are honored to have had the opportunity to work with you. Wishing you the warmest congratulations on your new vehicles!

Got my vehicle in and out in a timely manner and very

Got my vehicle in and out in a timely manner and very couteous. They also handle my œil change in a cost effective manner

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We are glad that our team could provide you with a top-notch experience. If there is ever anything more that we may help you with, please do not hesitate to let us know.