Reviews
Write a reviewDuring the 2 months my car was in the body shop I encountered poor communications, changing answers to my questions, delays in ordering parts (was told I was wishy washy on getting my car fixed!), promised to have car done Friday but meant NEXT Friday and still wasn’t done, owner did not seem to care how disappointed I was, and FINALLY, I drove home with my car and found 3 parts were missing-antenna, Chevrolet decals, and tire socket. Please go elsewhere.
During the 2 months my car was in the body shop I encountered poor communications, changing answers to my questions, delays in ordering parts (was told I was wishy washy on getting my car fixed!), promised to have car done Friday but meant NEXT Friday and still wasn’t done, owner did not seem to care how disappointed I was, and FINALLY, I drove home with my car and found 3 parts were missing-antenna, Chevrolet decals, and tire socket. Please go elsewhere.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Do not trust this dealership. I bought a $29,000 Camaro that did not pass inspection. It had bald tires on the back and torn boot axles. I took it to a reputable dealership called Dobbs.. After calling this dealership for two weeks, it still has not been resolved. The managers are condescending and act like you are a liar. I have been without my Camaro for three weeks without any resolution. do not trust them. Tony Best is a poor manager
Do not trust this dealership. I bought a $29,000 Camaro that did not pass inspection. It had bald tires on the back and torn boot axles. I took it to a reputable dealership called Dobbs.. After calling this dealership for two weeks, it still has not been resolved. The managers are condescending and act like you are a liar. I have been without my Camaro for three weeks without any resolution. do not trust them. Tony Best is a poor manager
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear about your negative experience at our dealership. Pictures were merely requested for documentation purposes.
Horrible dealership
Hopefully this will be resolved soon since I have left 15 voicemails with two different managers over 2 weeks without much cooperation. You may call me anytime.
Went above and beyond to find the vehicle I was looking for. Staff was professional and courteous. Would recommend them to anybody looking for a new Cadillac or Chevy.
Went above and beyond to find the vehicle I was looking for. Staff was professional and courteous. Would recommend them to anybody looking for a new Cadillac or Chevy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was impressed by how many cars were available to see and how clean everything was
I was impressed by how many cars were available to see and how clean everything was
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Victoria Lewis was exceptionally kind and easy to talk to. She was not pushy with wanting to sell a car or needing to make a sale. She made sure to explain and find out any answers if I had a question for her. Her follow up is so important to someone that is “old schooled”. I definitely will deal with her again as well as recommending her to other family and friends! Thanks Victoria! Sales manager Eddie was also so very kind and helpful! And not to forget Jason for staying over to prep my new 2024 TRAX. Thanks Jason! FOSTER CHEVROLET is my ONLY car dealer for decades!
Victoria Lewis was exceptionally kind and easy to talk to. She was not pushy with wanting to sell a car or needing to make a sale. She made sure to explain and find out any answers if I had a question for her. Her follow up is so important to someone that is “old schooled”. I definitely will deal with her again as well as recommending her to other family and friends! Thanks Victoria! Sales manager Eddie was also so very kind and helpful! And not to forget Jason for staying over to prep my new 2024 TRAX. Thanks Jason! FOSTER CHEVROLET is my ONLY car dealer for decades!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You all for being my CHEVY dealership!
HORRIBLE EXPERIENCE! BUYER BEWARE. THEY DID THIS TO MY WIFE! I have been working with Victoria/Chloe and the Manager Mike. They promised me a lease deal, ran my credit, approved my application, used my GM employee number, had me switch my insurance over and the car is to be delivered in the next couple hours when I get a phone call from the Manager Mike that they cannot honor the deal anymore. All this after this same day I was asked to download the app, add the vehicle and start it from my phone! They did a bait and switch at the 11th hour. They took advantage of me as a woman and gave me no other options. I did everything that was asked of me until the final moment of when the car is to be delivered. DO NOT SHOP HERE UNLESS YOU WANT TO BE SCAMMED. The only other thing I can do is file a complaint against them with the state for this unethical behavior. I have fallen victim to there scams and am mortified that a dealership that has been there since 1955 can treat a customer like this! GO ANYWHERE BUT HERE
HORRIBLE EXPERIENCE! BUYER BEWARE. THEY DID THIS TO MY WIFE! I have been working with Victoria/Chloe and the Manager Mike. They promised me a lease deal, ran my credit, approved my application, used my GM employee number, had me switch my insurance over and the car is to be delivered in the next couple hours when I get a phone call from the Manager Mike that they cannot honor the deal anymore. All this after this same day I was asked to download the app, add the vehicle and start it from my phone! They did a bait and switch at the 11th hour. They took advantage of me as a woman and gave me no other options. I did everything that was asked of me until the final moment of when the car is to be delivered. DO NOT SHOP HERE UNLESS YOU WANT TO BE SCAMMED. The only other thing I can do is file a complaint against them with the state for this unethical behavior. I have fallen victim to there scams and am mortified that a dealership that has been there since 1955 can treat a customer like this! GO ANYWHERE BUT HERE
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We do apologize for the inconvenience, and as stated before there was an honest mistake when appraising your trade in. There was no "bait and switch" and we did not scam you. We appraised the trade in as a 2022 model when it was in fact a 2021, and that was the difference in the deals offered to you. If you would like to discuss this further please feel free to reach out to me directly. Eddie Reilly New Vehicle Sales Manager Foster Chevrolet Cadillac 419-625-1313
The mistake should of been caught before you took advantage of me and my incentives and running my credit and getting rebates for the apps you had me install for the vehicle and before you sent me over a vehicle odometer and drop off statement. All which said the vehicle was a 2021 model. If the mistake was on the dealers end and everything was completed in my end the dealer should honor their mistake. Not leave a customer hanging after using their GMS number and processing everything. Hours before a drop off? You changed your mind? So yes, exactly a Bait and Switch.
Poor customer service and a challenge to get our deposit back after did not purchase
Poor customer service and a challenge to get our deposit back after did not purchase
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I am sorry to hear about your bad experience with our dealership. Unfortunately, we have to have the card here in order to process the refund the traditional way. If you have any questions or would like to discuss the matter further please reach out to us at 419-625-1313
My 83 year old father and his wife bought a vehicle from them this past summer. Sticker price clearly said $55,870. (Used demo car) When it was time to sign the papers, the sell price became $67,722. Along with the inflated value of the car, they were also "sold" service agreements and un-needed gap insurance. Final sale price of $76,257. The dealership should be ASHAMED and EMBARRASSED to take such of advantage of an elderly couple. DO NOT BUY A VEHICLE FROM A GROUP OF THIEVES!!!
My 83 year old father and his wife bought a vehicle from them this past summer. Sticker price clearly said $55,870. (Used demo car) When it was time to sign the papers, the sell price became $67,722. Along with the inflated value of the car, they were also "sold" service agreements and un-needed gap insurance. Final sale price of $76,257. The dealership should be ASHAMED and EMBARRASSED to take such of advantage of an elderly couple. DO NOT BUY A VEHICLE FROM A GROUP OF THIEVES!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
over charged me for the car by 5000 and now i cant refinance my car and they really dont care about price goughing their custumers
over charged me for the car by 5000 and now i cant refinance my car and they really dont care about price goughing their custumers
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
DO NOT BUY A VEHICLE HERE PERIOD. Honestly this is the worst dealer to buy from period. I purchased a truck from them. Within two days I started smelling oil and the infotainment system starts going in and out. Yep oil leak, Yep infotainment system needs replaced. They aren't willing to do anything about it period. I was told by the salesperson and the internet sales manager that it was a great truck and had been given a clean bill of health by their service department. All lies. Seriously, don't buy from them.
DO NOT BUY A VEHICLE HERE PERIOD. Honestly this is the worst dealer to buy from period. I purchased a truck from them. Within two days I started smelling oil and the infotainment system starts going in and out. Yep oil leak, Yep infotainment system needs replaced. They aren't willing to do anything about it period. I was told by the salesperson and the internet sales manager that it was a great truck and had been given a clean bill of health by their service department. All lies. Seriously, don't buy from them.
- Customer service
- 1.0
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car