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Lee Johnson Kia

(256 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Inventory

  • Ivory Silver Matte 2024 Kia EV9 Land SUV
    Kia Certified
    2024 Kia EV9 Land
    18,981 mi.
    $46,195
  • Aurora Black Pearl 2023 Kia EV6 Wind SUV
    Kia Certified
    2023 Kia EV6 Wind
    35,332 mi.
    $28,190
  • Runway Red 2024 Kia Niro EV Wind SUV
    Kia Certified
    2024 Kia Niro EV Wind
    14,152 mi.
    $26,190
  • Snow White Pearl 2024 Kia EV6 GT-Line SUV
    Kia Certified
    2024 Kia EV6 GT-Line
    40,583 mi.
    $31,695
  • Steel Gray 2023 Kia Niro EV Wind SUV
    Kia Certified
    2023 Kia Niro EV Wind
    7,183 mi.
    $26,079
See all 23 vehicles from this dealership.

Reviews

(256 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lee Johnson Kia from DealerRater.

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We've had another quality experience with Lee Johnson Kia this past week. We traded in our Niro lease and decided to purchase a Sportage Hybrid. We've been driving a Kia for 3 years and really liked the car. Upgrading to the Sportage made a lot of sense. We were already familiar with the workings of the Kia brand and were very satisfied with the quality of their cars. It was a pretty easy decision to stay with Kia. The new car purchase experience was very smooth. Our salesperson, Jeffrey Belmonte, was knowledgeable, professional, friendly, and took very good care of us during this transaction. He communicated clearly and promptly. Lee Johnson is a good dealership and had treated us well over the years.

We've had another quality experience with Lee Johnson Kia this past week. We traded in our Niro lease and decided to purchase a Sportage Hybrid. We've been driving a Kia for 3 years and really liked the car. Upgrading to the Sportage made a lot of sense. We were already familiar with the workings of the Kia brand and were very satisfied with the quality of their cars. It was a pretty easy decision to stay with Kia. The new car purchase experience was very smooth. Our salesperson, Jeffrey Belmonte, was knowledgeable, professional, friendly, and took very good care of us during this transaction. He communicated clearly and promptly. Lee Johnson is a good dealership and had treated us well over the years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a really good experience buying my 2027 Telluride Hybrid from Lee Johnson Kia. The whole process was easy, moved faster than I expected, and just felt smooth the entire time. I never felt like I was being dragged through the usual long car buying routine. Everyone was helpful, professional, and easy to work with. Things were explained clearly, the process felt organized, and I always knew what was going on. That made a big difference, especially with how much is packed into newer vehicles now. Overall, I left happy with both the vehicle and the experience. It was one of the easiest car purchases I have had, and I would definitely recommend Lee Johnson Kia to anyone looking for a straightforward and positive buying experience.

I had a really good experience buying my 2027 Telluride Hybrid from Lee Johnson Kia. The whole process was easy, moved faster than I expected, and just felt smooth the entire time. I never felt like I was being dragged through the usual long car buying routine. Everyone was helpful, professional, and easy to work with. Things were explained clearly, the process felt organized, and I always knew what was going on. That made a big difference, especially with how much is packed into newer vehicles now. Overall, I left happy with both the vehicle and the experience. It was one of the easiest car purchases I have had, and I would definitely recommend Lee Johnson Kia to anyone looking for a straightforward and positive buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My recent purchase was handled with professionalism, Jeffrey was great, he was very helpful, and kept his promises. Good job, thank you.

My recent purchase was handled with professionalism, Jeffrey was great, he was very helpful, and kept his promises. Good job, thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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If you value your time at all, go anywhere else. They are never on time, to the point of being hours late. They had my car over 4 hours and I needed to pick my kids up from school. on time? Nope, my wife had to leave work to get the kids. Another time I went there to switch tires, they had the car for three hours, at the time they said they’d be finished they hadn’t even started. I bought the prepaided maintenance plan, otherwise I would go to any other service department.

If you value your time at all, go anywhere else. They are never on time, to the point of being hours late. They had my car over 4 hours and I needed to pick my kids up from school. on time? Nope, my wife had to leave work to get the kids. Another time I went there to switch tires, they had the car for three hours, at the time they said they’d be finished they hadn’t even started. I bought the prepaided maintenance plan, otherwise I would go to any other service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to share your experience. We attempted to locate contact information for you to reach out, but were unable to from this profile. We sincerely apologize for the repeated delays you’ve encountered and the inconvenience this has caused you and your family. It’s clear we fell short in managing your time and expectations, and that’s not the level of service we aim to provide. We understand how disruptive it can be when a vehicle isn’t ready as promised—especially when it impacts things as important as picking up your kids. Your frustration is valid, and we take your feedback seriously. We’re currently reviewing our scheduling and communication processes to prevent situations like this from happening again. Your experience highlights where we need to improve, and we’re committed to making those changes. If you're open to it, we’d appreciate the opportunity to speak with you directly and make things right. Please contact our service manager Greg Bednarz, or General Manager, Pete Berkey, at 425-827-0521. Thank you again for your feedback—and for your patience.

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Worst dealership in the industry. Have waited 6 months for call back with multiple phone calls and messages left with no response.. Update 07/09/2025: still have not received a call from service manager as I’ve requested a call back 6 months ago. Left Greg multiple messages to discuss about my monthly car loan payments while they were in possession of my vehicle for almost 5 months being the beginning of the months they had possession my vehicle… I was paying out of pocket for the loaner continuing of requesting of call back of status for me to extend rental dates with enterprise (still haven’t been reimbursed), assigned for repairs to my car was on medical leave had to find another tech to be assigned and then service advisor that was assigned quit. Not one phone call providing any communication or updates. I figured all of this out on my own calling almost 3 days a week to get answers. Still to this day, have not received a call to discuss as ADULTS regarding my car loan payment while they had my vehicle for a 2 day fix to a 4-5 month fix. Kia corp isn’t going to do anything about it; told me to discuss with dealer.

Worst dealership in the industry. Have waited 6 months for call back with multiple phone calls and messages left with no response.. Update 07/09/2025: still have not received a call from service manager as I’ve requested a call back 6 months ago. Left Greg multiple messages to discuss about my monthly car loan payments while they were in possession of my vehicle for almost 5 months being the beginning of the months they had possession my vehicle… I was paying out of pocket for the loaner continuing of requesting of call back of status for me to extend rental dates with enterprise (still haven’t been reimbursed), assigned for repairs to my car was on medical leave had to find another tech to be assigned and then service advisor that was assigned quit. Not one phone call providing any communication or updates. I figured all of this out on my own calling almost 3 days a week to get answers. Still to this day, have not received a call to discuss as ADULTS regarding my car loan payment while they had my vehicle for a 2 day fix to a 4-5 month fix. Kia corp isn’t going to do anything about it; told me to discuss with dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Abdulrahman Yousef was super helpful and flexible during our visit. We did not have an appointment however, he was able to manage an appointment and us at the same time. He was knowledgeable on the vehicle we were looking at and answered any questions we may have had. Made the car buying experience easy and quick.

Abdulrahman Yousef was super helpful and flexible during our visit. We did not have an appointment however, he was able to manage an appointment and us at the same time. He was knowledgeable on the vehicle we were looking at and answered any questions we may have had. Made the car buying experience easy and quick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Purchased new Kia late Nov. Dealer could not find second FOB. Dealer agreed to install running boards. Got a call to bring car in to get FOB and have running boards installed. Made appointment and dropped off car at 9:30 am. It’s now 7 ½ hours later and was just told the 1 of the running boards is almost installed, the second running board will take at least another hour. Also told the FOB was just ordered and will be here in a week. Poor customer service.

Purchased new Kia late Nov. Dealer could not find second FOB. Dealer agreed to install running boards. Got a call to bring car in to get FOB and have running boards installed. Made appointment and dropped off car at 9:30 am. It’s now 7 ½ hours later and was just told the 1 of the running boards is almost installed, the second running board will take at least another hour. Also told the FOB was just ordered and will be here in a week. Poor customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I have to say that Jeffrey Belmonte was an outstanding sales agent. He listened to what I was looking for in a vehicle, he made some suggestions then showed me a Carnival and a K5. He provided excellent information on both vehicles in order for me to make the best decision. Looking at a Carnival, it was solid and nice, but I will only transport me. With that said, we both agreed that the Carnival was too much vehicle for what I wanted to do. With his input, in the end, the K5 was the better choice. Thanks Jeffrey and the Kia team. Aloha

I have to say that Jeffrey Belmonte was an outstanding sales agent. He listened to what I was looking for in a vehicle, he made some suggestions then showed me a Carnival and a K5. He provided excellent information on both vehicles in order for me to make the best decision. Looking at a Carnival, it was solid and nice, but I will only transport me. With that said, we both agreed that the Carnival was too much vehicle for what I wanted to do. With his input, in the end, the K5 was the better choice. Thanks Jeffrey and the Kia team. Aloha

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The people were very nice and chill at this dealership. Jeffrey Belmonte helped me out with my time there and he was very helpful throughout the test drive and discussing finance options!

The people were very nice and chill at this dealership. Jeffrey Belmonte helped me out with my time there and he was very helpful throughout the test drive and discussing finance options!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Going to Lee Johnson Kia has always been a pleasure. They greeted me upon arriving. They checked me in and the waiting room is well equipped with coffee, tea etc. The TV is running and interesting to watch while waiting for word about my car. There is a restaurant just a few doors away, but I didn't go to it this time. When the work was done on my car I was pleasantly surprised to find they had also washed and vacuumed the car. Thanks Lee Johnson Kia.

Going to Lee Johnson Kia has always been a pleasure. They greeted me upon arriving. They checked me in and the waiting room is well equipped with coffee, tea etc. The TV is running and interesting to watch while waiting for word about my car. There is a restaurant just a few doors away, but I didn't go to it this time. When the work was done on my car I was pleasantly surprised to find they had also washed and vacuumed the car. Thanks Lee Johnson Kia.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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