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Burdick Mazda

(348 reviews)
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award

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Reviews

(348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burdick Mazda from DealerRater.

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Matt was my salesman. He was extremely nice and helpful and explained everything I needed to know. He was always happy to answer any questions I had and always answered my phone calls. I never felt rushed or pushed into anything I needed. I will definitely recommend him for any future sales for myself and my family and friends

Matt was my salesman. He was extremely nice and helpful and explained everything I needed to know. He was always happy to answer any questions I had and always answered my phone calls. I never felt rushed or pushed into anything I needed. I will definitely recommend him for any future sales for myself and my family and friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Michele! Thank you for the review! We will be sure to pass your appreciation along to Matt. We are grateful for your support, and we hope to see you again at Burdick Mazda!

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Matt, the technician who worked on my car was incredibly thorough. His inspection video was detailed and easy to understand and he took great care to keep my car clean. He completed my NYS inspection and applied my registration sticker perfectly straight, a small detail that really stood out. Eric handled the checkout process and was professional, friendly, and efficient. From start to finish, the service was outstanding. I had a great experience all around!

Matt, the technician who worked on my car was incredibly thorough. His inspection video was detailed and easy to understand and he took great care to keep my car clean. He completed my NYS inspection and applied my registration sticker perfectly straight, a small detail that really stood out. Eric handled the checkout process and was professional, friendly, and efficient. From start to finish, the service was outstanding. I had a great experience all around!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your business and feedback on Matt and Eric's service, Bobby! Thanks for trusting Burdick Mazda.

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Ariana was very good to work with. She found us the car we wanted and the process was quick and easy. We love our new vehicle and would highly recommend Alex and Burdick Mazda to others.

Ariana was very good to work with. She found us the car we wanted and the process was quick and easy. We love our new vehicle and would highly recommend Alex and Burdick Mazda to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Maggie - we're pleased to hear Ariana made the process smooth and efficient. We hope you enjoy your new car and thank you for choosing Burdick Mazda!

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Good prompt service, great customer service, normal wait time. waiting area was clean, stocked and wifi was good.

Good prompt service, great customer service, normal wait time. waiting area was clean, stocked and wifi was good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you had a top-notch experience here at Burdick Mazda! It would be our pleasure to work with you again in the future. Safe travels!

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Excellent sales and service. I've purchased three vehicles and have most of my service done here. Ariana has always been up-front and honest with me, and I've referred other family members to her. The parts and service staff are always friendly, and service is usually prompt and reasonable.

Excellent sales and service. I've purchased three vehicles and have most of my service done here. Ariana has always been up-front and honest with me, and I've referred other family members to her. The parts and service staff are always friendly, and service is usually prompt and reasonable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support and trust in our team! We are grateful for your referrals and truly appreciate your loyalty. We look forward to helping you again in the future! - Burdick Mazda

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There was a lot of teamwork involved in completing our delivery. Everyone was helpful and friendly,

There was a lot of teamwork involved in completing our delivery. Everyone was helpful and friendly,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us! We'll see you next time. Safe travels! - The Burdick Mazda Team

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Alex in service was a huge help. When we decided to trade up he got us in touch with Jack who was great

Alex in service was a huge help. When we decided to trade up he got us in touch with Jack who was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased Alex and Jack provided such helpful service! Thank you for choosing Burdick Mazda and for sharing your experience. Enjoy your new ride!

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Dorien was just excellent to deal with. Patient with my deafness and led me through multiple options to find the right fit for me.

Dorien was just excellent to deal with. Patient with my deafness and led me through multiple options to find the right fit for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Randy, we're so pleased to hear you felt accommodated by Dorien! Thank you for choosing Burdick Mazda and for sharing your feedback. See you next time!

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My experience with Dorian was nothing but excellence. From the first time meeting him in the parking lot to showing me multiple cars. He has the qualities of salesperson whom should be demonstrated to all your staff. I will definitely be a continuing customer of Burdick Mazda. Thank you

My experience with Dorian was nothing but excellence. From the first time meeting him in the parking lot to showing me multiple cars. He has the qualities of salesperson whom should be demonstrated to all your staff. I will definitely be a continuing customer of Burdick Mazda. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic experience with Dorian! We look forward to welcoming you back to Burdick Mazda in the future. Safe travels!

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My wife and I had a fantastic experience purchasing our new Mazda . Jack was awesome!!!

My wife and I had a fantastic experience purchasing our new Mazda . Jack was awesome!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lenny! Thank you for leaving us this five-star review and kind words about Jack from our sales team at Burdick Mazda! We'll see you next time!

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