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New (847) 380-3144 (847) 380-3144
Used (847) 807-4063 (847) 807-4063
Service (847) 380-5824 (847) 380-5824

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Reviews

(8 reviews)

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This is my second time purchasing a car with this dealership and just like before it was an awesome experience. Elijah was very helpful in every way, he made the process so smooth!!!

This is my second time purchasing a car with this dealership and just like before it was an awesome experience. Elijah was very helpful in every way, he made the process so smooth!!!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We brought our car in for Service. Our Service Manager, Rick, went above and beyond to apply warranty coverage, despite some grey area.

We brought our car in for Service. Our Service Manager, Rick, went above and beyond to apply warranty coverage, despite some grey area.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Beni and Steve in Service are the best they’re always my go-to for everything. Lev worked with me to ensure affordability and made the entire process smooth and stress-free. Mike in Finance was very informative and took the time to explain everything clearly. Hunter is incredibly patient and knowledgeable, which I truly appreciated. Thank you to the whole team for consistently making my experience such a great one.

Beni and Steve in Service are the best they’re always my go-to for everything. Lev worked with me to ensure affordability and made the entire process smooth and stress-free. Mike in Finance was very informative and took the time to explain everything clearly. Hunter is incredibly patient and knowledgeable, which I truly appreciated. Thank you to the whole team for consistently making my experience such a great one.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing experience. Great people smooth transaction never purchased a car with this much ease and satisfaction. Thank you to Ziegler for such great customer service.

Amazing experience. Great people smooth transaction never purchased a car with this much ease and satisfaction. Thank you to Ziegler for such great customer service.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Austin was an amazing Client advisor great people amazing customer service, easy purchase. Ken Ferrari is an amazing manager and runs a smooth operation. My wife and I are completely impressed.

Austin was an amazing Client advisor great people amazing customer service, easy purchase. Ken Ferrari is an amazing manager and runs a smooth operation. My wife and I are completely impressed.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Seamless. Excellent service! beautiful vehicle for a fair price ! No pressure. Highly recommend this dealership! Yay!!😁

Seamless. Excellent service! beautiful vehicle for a fair price ! No pressure. Highly recommend this dealership! Yay!!😁

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I couldn't be any happier to deal with Sam Badro and Ziegler MGMT. my third car and 2 more to go. Thank You

I couldn't be any happier to deal with Sam Badro and Ziegler MGMT. my third car and 2 more to go. Thank You

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a 2021 Range Velar with only 8k miles, paid for extended warranty as well. Initially didn't take the car home since it had a flat tire. After that brakes were not working and the whole car was shaking. Went back to the dealership and they insisted that we drive for a week before coming back. So wife was traveling 90 miles a day with bad brakes. Complained again but they only changed the pads and not the rotors where rotors were warped. They told us to drive for a month and they should be fine. Nothing changed so we called again. Advisor was not helpful and he finally said that they will get us new rotors. Month later, never heard back from them and car still shakes.

Purchased a 2021 Range Velar with only 8k miles, paid for extended warranty as well. Initially didn't take the car home since it had a flat tire. After that brakes were not working and the whole car was shaking. Went back to the dealership and they insisted that we drive for a week before coming back. So wife was traveling 90 miles a day with bad brakes. Complained again but they only changed the pads and not the rotors where rotors were warped. They told us to drive for a month and they should be fine. Nothing changed so we called again. Advisor was not helpful and he finally said that they will get us new rotors. Month later, never heard back from them and car still shakes.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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