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Land Rover Darien

(32 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 273-6857 (888) 273-6857
Used (866) 616-7427 (866) 616-7427
Service (877) 383-6641 (877) 383-6641

Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover Darien from DealerRater.

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The best!!!

They are the best for everything, specially thanks to Steven Cavanagh!! He is amazing at what he does. It was such a pleasure to work with him and everybody there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for taking the time to share your amazing experience with Steven! It was our pleasure to work with you, and We look forward to your next visit.

What an experience!

What an experience! From beginning to end. I have never had a car buying experience as this. I have been purchasing cars for over 20 years and every salesperson I dealt with was pushy, which is such a turn off. That’s why I never went back to any salesman twice to purchase a car. This time the salesman I had, Allen Johnson, Jr. was an amazing spirit. Not one time did Allen pressure me to purchase anything. Even when I told him I was looking elsewhere, his response was, let me know what you find so I can help you. He always had my best interest no matter which way I went. He then said “trust me”. And that I did. Allen found me a car suitable for my children and I and below my budget. I’m extremely happy and this will be the first time in 20 years that I told a car salesman, I will only buy with you from now on and I will recommend everybody. Allen you and Lan Rover Darien have taken my car buying experience to a whole other level. Stay great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Allen will appreciate your recommendation and knowing that you are so pleased with your experience, Ms. Brown. Thank you for letting us know. It was a pleasure to work with you. We look forward to all of your future visits. Have an amazing day.

Allen was a pleasure to deal with and would absolutely...

Allen was a pleasure to deal with and would absolutely recommend friends to him if they were in the market for a car . Purchase as easy and painless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your recent purchase. We were happy to assist you. Thank you for recommending our team. Have an amazing day.

5 star every thing Gotta love the Land Rover mints as...

5 star every thing Gotta love the Land Rover mints as well Staff are phenomenal Never pushy just honest I mean range sells it’s self

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're happy to hear that you enjoyed your visit (and the mints)! We'll let our team know to keep up the great work. We appreciate your business and hope to see you again!

Professional

Very friendly and Professional. Was a pleasure doing business with you!! Would definitely recommend your services to others. Very pleased with our purchase!! Thank you... Jacqueline Hychko

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Jacqueline, thank you for choosing us when shopping for a Mercedes-Benz. Your visit and kind words are greatly appreciated. Please let us know if there is anything else with which we may assist you. Have an amazing day.

Great buying experience at Land Rover Darien

Our experience working with Chris Kinney and the entire team at Land Rover Darien was outstanding. Chris was highly engaged, personable, and he responded promptly to all our questions. Chris took genuine interest and it was this, along with his finding exactly what we wanted, that brought us to Land Rover Darien. The dealership, part of the Penske Auto Group, was sparkling, uncluttered and the overall atmosphere was relaxed and professional. It was well worth the trip from Northern New Jersey to buy from the first Land Rover dealership in the USA. We will definitely be lifelong clients, and we highly recommend Chris and Darien.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Daniel, thanks for the great review! We're proud of the excellent service that Chris provides to our customers. We'll be sure to pass along your kind words. We appreciate your business, please let us know if we can be of help in the future!

Range Rover service

Great customer service and vehicle service. My advisor Eric is always very helpful and friendly. I would definitely recommend this dealership for Land Rover and Jaguar owners

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We will be sure to thank Eric for providing you with helpful and friendly service. Let us know if there is anything else we can help you with. We look forward to your next visit.

Service

The customer service was outstanding. I found the employees to be kind courteous and knowledgeable. They also provided transportation while my car was being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad that we could make your experience a little less inconvenient, Charlie. Thank you for giving us the opportunity. We are always here to help so let us know if you need anything, at all.

Lovely experience, couldn't fault it

I went there with a problem with.my vehicle and it was such hassle free service I was amazed. Thanks again and to end it all they put a fresh bottle of water in the car as a nice send off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Anne! We are glad to see that your service went so smoothly and you enjoyed our personal touch of the complimentary water bottle! Please be sure to let us know if there is anything else we can assist you with.

BEST CAR BUYING EXPERIENCE

My name is Antonio, Buying a vehicle could be very a very stressful tedious experience. I was shopping for weeks for a 2019 range rover sport. After many days searching I made an inquiry online and a gentleman by the name of Steven Cavanagh followed up immediately. Steven went above and beyond to find the vehicle with the packages I wanted and color. The service and treatment was truly white glove very friendly professional staff. I am extremely happy with my brand new vehicle, special thanks to Steven for making the process smooth and easy go see him guys for your next land rover.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review, Antonio! We are happy to hear that Steven went the extra mile in his service to you from start to finish. Congratulations on your purchase; we look forward to seeing you at any time.