Reviews
Fast and Efficient, excellent customer service
I went in to check out loaner lease specials and secured one the same day. Chris Kinney was very informative and helpful and they turned the car around for me in a week. Great experience with credit department - very easy process in all. Carolyn T. Darien, CT
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review and feedback! We are so glad to hear that Chris assisted you with your vehicle needs, and we hope to see you again in the future!
FAKE DEALS!
NO, No, No....YOU HEARD OF FAKE NEWS . NOW YOU WILL HEAR ABOUT FAKE DEALS.....I am very sorry and embarrassed for this dealership and the way they conduct business. I am along time Range Rover customer I've purchased about 7 of them. Recently I signed up a new deal, and paid for it by deposit, and signed all the paperwork, only to be told it would not be available for pickup as scheduled. When I called the management they said they would like to renegotiate the price and get back to me? WAIT WHAT? YOU GAVE ME A FAKE DEAL AND ACCEPTED MONEY ON IT AND EXECUTED PAPERWORK? Buyer beware of these types of business practices!!! This type of business conducts themselves poorly, and thinks nothing of violating, Connecticut contract law by simply not caring about the reputation and legal ramifications of breaking executed agreements. Fairfield County is a wealthy small community and bad news travels fast.. You might expect this from a mom and pop used car dealership in Bridgeport, but PENSKE, DARIEN, 100k deal? OMG!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, I express my regrets to see you felt disappointed in regards to any miscommunication that may have occurred. Rest assured, it is never our intention to mislead any of our valued guests. I would appreciate the opportunity to connect with you to review and address your concerns regarding the deal. At your earliest convenience, please reach to me at NHilton@penskeautomotive.com to discuss further. Best, Nick Hilton General Manager Land Rover Darien
