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Lawrence Hall Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Everyone LISTENED to what we said we were wanting. Very friendly staff, easy to talk to and they listened to what we wanted. Worked well with us once we decided upon the vehicle we wanted.

Great service

Everyone LISTENED to what we said we were wanting. Very friendly staff, easy to talk to and they listened to what we wanted. Worked well with us once we decided upon the vehicle we wanted.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review, Cynthia. We strive to provide attentive service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. - The Lawrence Hall Team

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Great Service

Just a great place to get everything on your car taken care of. The wait was not long and with a busy schedule I like that.

Great Service

Just a great place to get everything on your car taken care of. The wait was not long and with a busy schedule I like that.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Eilene! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lawrence Hall Team

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You’ll be treated right!

The friendliness and professionalism of the staff is evident daily. A very quick and efficient purchase process, not dragged on for hours as in other dealers.

You’ll be treated right!

The friendliness and professionalism of the staff is evident daily. A very quick and efficient purchase process, not dragged on for hours as in other dealers.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jose, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. - The Lawrence Hall Team

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GREAT MAINTENANCE SERVICE

We were kept informed how progress on requested maintenance was being performed. A cabin air filter needed replacement. We were shown the item needing replacement.

GREAT MAINTENANCE SERVICE

We were kept informed how progress on requested maintenance was being performed. A cabin air filter needed replacement. We were shown the item needing replacement.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future. Regards, The Lawrence Hall Team

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Excellent customer service!

Hutch, our salesman, was excellent! He took great care of me and my son. Everyone at the dealership was nice, but Hutch went the extra mile to explain everything to us clearly and he followed up after the sale to make sure we were good.

Excellent customer service!

Hutch, our salesman, was excellent! He took great care of me and my son. Everyone at the dealership was nice, but Hutch went the extra mile to explain everything to us clearly and he followed up after the sale to make sure we were good.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Sara! I'm very happy to hear that Hutch was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Lawrence Hall Team

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Easy to Purchase a Vehicle at Lawrence Hall!

The employees were not high pressure sales people; I loved that so much I bought a vehicle. I would recommend Lawrence Hall all day every day.

Easy to Purchase a Vehicle at Lawrence Hall!

The employees were not high pressure sales people; I loved that so much I bought a vehicle. I would recommend Lawrence Hall all day every day.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. - The Lawrence Hall Team

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Great service

All the staff I worked with were very helpful, strait-forward and quick to resolve any concerns I had. The buying process was simple.

Great service

All the staff I worked with were very helpful, strait-forward and quick to resolve any concerns I had. The buying process was simple.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Lawrence Hall Team

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Battery replacement

Replacement of battery went fine... quick and courteous. Also appreciated the car wash. A remarkable improvement over my earlier experience.

Battery replacement

Replacement of battery went fine... quick and courteous. Also appreciated the car wash. A remarkable improvement over my earlier experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - The Lawrence Hall Team

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First Class Dealership all the way!

What I liked best is they made it super easy to buy and so very accomadating- The entire experience was first class all the way! Mick Clary is an exceptional sales and LaDonna in finance was so thorough and so pleasant! They both are very good at what they do an making a customer feel important.

First Class Dealership all the way!

What I liked best is they made it super easy to buy and so very accomadating- The entire experience was first class all the way! Mick Clary is an exceptional sales and LaDonna in finance was so thorough and so pleasant! They both are very good at what they do an making a customer feel important.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lawrence Hall Team

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Service Department

Quick and professional service on my Mazda timely explanations of the progress and needed service. Easy to login to guest wifi in the waiting room.

Service Department

Quick and professional service on my Mazda timely explanations of the progress and needed service. Easy to login to guest wifi in the waiting room.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dale, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lawrence Hall Lincoln Mazda. If there is anything more that we can do, please come back and see us again. Take care! - The Lawrence Hall Team

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See all 163 reviews