Reviews
Write a reviewEveryone LISTENED to what we said we were wanting. Very friendly staff, easy to talk to and they listened to what we wanted. Worked well with us once we decided upon the vehicle we wanted.
Everyone LISTENED to what we said we were wanting. Very friendly staff, easy to talk to and they listened to what we wanted. Worked well with us once we decided upon the vehicle we wanted.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this 5-star review, Cynthia. We strive to provide attentive service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. - The Lawrence Hall Team
Just a great place to get everything on your car taken care of. The wait was not long and with a busy schedule I like that.
Just a great place to get everything on your car taken care of. The wait was not long and with a busy schedule I like that.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Eilene! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lawrence Hall Team
The friendliness and professionalism of the staff is evident daily. A very quick and efficient purchase process, not dragged on for hours as in other dealers.
The friendliness and professionalism of the staff is evident daily. A very quick and efficient purchase process, not dragged on for hours as in other dealers.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jose, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. - The Lawrence Hall Team
We were kept informed how progress on requested maintenance was being performed. A cabin air filter needed replacement. We were shown the item needing replacement.
We were kept informed how progress on requested maintenance was being performed. A cabin air filter needed replacement. We were shown the item needing replacement.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future. Regards, The Lawrence Hall Team
Hutch, our salesman, was excellent! He took great care of me and my son. Everyone at the dealership was nice, but Hutch went the extra mile to explain everything to us clearly and he followed up after the sale to make sure we were good.
Hutch, our salesman, was excellent! He took great care of me and my son. Everyone at the dealership was nice, but Hutch went the extra mile to explain everything to us clearly and he followed up after the sale to make sure we were good.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review, Sara! I'm very happy to hear that Hutch was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Lawrence Hall Team
The employees were not high pressure sales people; I loved that so much I bought a vehicle. I would recommend Lawrence Hall all day every day.
The employees were not high pressure sales people; I loved that so much I bought a vehicle. I would recommend Lawrence Hall all day every day.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. - The Lawrence Hall Team
All the staff I worked with were very helpful, strait-forward and quick to resolve any concerns I had. The buying process was simple.
All the staff I worked with were very helpful, strait-forward and quick to resolve any concerns I had. The buying process was simple.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Lawrence Hall Team
Replacement of battery went fine... quick and courteous. Also appreciated the car wash. A remarkable improvement over my earlier experience.
Replacement of battery went fine... quick and courteous. Also appreciated the car wash. A remarkable improvement over my earlier experience.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - The Lawrence Hall Team
What I liked best is they made it super easy to buy and so very accomadating- The entire experience was first class all the way! Mick Clary is an exceptional sales and LaDonna in finance was so thorough and so pleasant! They both are very good at what they do an making a customer feel important.
What I liked best is they made it super easy to buy and so very accomadating- The entire experience was first class all the way! Mick Clary is an exceptional sales and LaDonna in finance was so thorough and so pleasant! They both are very good at what they do an making a customer feel important.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lawrence Hall Team
Quick and professional service on my Mazda timely explanations of the progress and needed service. Easy to login to guest wifi in the waiting room.
Quick and professional service on my Mazda timely explanations of the progress and needed service. Easy to login to guest wifi in the waiting room.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dale, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lawrence Hall Lincoln Mazda. If there is anything more that we can do, please come back and see us again. Take care! - The Lawrence Hall Team