Royal Moore Mazda

The royal Moore Mazda has been the one of the most friendly, professional and welcoming dealerships that I have worked with so far. The place is very clean. The staff are all welcoming and warm hearted. I want to specifically share my appreciation for Vadym. He helped us all the way through Internet communication emails and in person visit, test drive, negotiations, and vehicle prep. We stayed at the dealership until 10 PM in the night because we arrived late in the afternoon and we did a 2 Hour Test Drive. Vadym and the sales team at the Royal Mall Mazda have showcase their professionalism and patience in the whole process.

Excellent customer service. I went in for the 10,000 mile check-up & oil change. The car was in great working order. I did, however, get a new cabin filter at this time at 8,900 miles because I was advised to consider it to avoid the smell of “must” in the morning and to avoid breathing in dirt and debris when the AC was turned on. I was a bit surprised but spent the extra $95. to avoid developing any health issues.

Best experience I've had yet shopping around for a car. I haven't set my eyes on anything Sam and cristian were able to make the visit informative and pleasant.

I had a challenging financing situation, but Vadym never gave up. He communicated with me throughout the process, kept me informed, and worked with his managers to find an approval. He was honest, respectful, and took the time to answer my questions. I truly appreciate all of his hard work and dedication. Thank you for making the experience much easier!

I recently had the opportunity to work with Sam and Evelyn at Royal Moore Mazda in Hillsboro Oregon. I've purchased many new cars from dealerships over the years. As a single woman, car shopping has rarely been a positive experience. This time however, Sam and Evelyn were a joy to work with. The process was smooth, all my questions were answered immediately and the entire team made sure we felt completely at ease the entire time. I can highly recommend Sam and Evelyn if you are considering a new or used vehicle now or in the future.

Excellent customer service all around. Transparent with pricing, thorough explanation throughout the whole process. Highly recommend this dealership.

We have a 2025 GMC Yukon Denali, and we’ve always worked with Nef Rivera. He has been incredibly helpful, responsive, and understanding of our needs throughout the process. We truly appreciate his excellent customer service, quick responses, and willingness to help. Thank you, Nef, for making everything so easy—we highly recommend working with him!

Friendly and responsive to phone calls and inquires. Not pushy but informative. Very easy to work with. In addition to John and Noah, Brandon was a big help.

Your employees are very friendly and helpful and the service work you did on our Mazda 6 was excellent. Also, the new upgrades to your GMC/Mazda building were done very nice. Thanks for all that added comfort in your building.

I think that the rating marks should cover this. Thank you for the loaner car.