Royal Moore Mazda

I did all the online applications and everything to see if I could get approved before going in. This was on a Saturday morning. Jaike called me and said that they would get my application going. Didn't really hear anything until I reached out that evening where he told me I would need to add my husband. So, I filled it out that evening. Expecting to hear back. I heard nothing from him on Sunday until later that evening. Finally on Monday he told me I was approved. Headed there Monday after work. Meet up with Sam because Jaike was busy. I really enjoyed Sam and appreciate all his efforts in helping me test drive the car I had my eye on and setting up all the paperwork. All in all my experience was really great with Sam. Definitely frustrated with the length of time it took just to find out if approved or not. Thanks Sam!

Great experience at the dealership! Kevin (sales associate) was friendly, professional, and helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, and provided excellent customer service. Highly recommend this dealership!

I did all the online applications and everything to see if I could get approved before going in. This was on a Saturday morning. Jaike called me and said that they would get my application going. Didn't really hear anything until I reached out that evening where he told me I would need to add my husband. So, I filled it out that evening. Expecting to hear back. I heard nothing from him on Sunday until later that evening. Finally on Monday he told me I was approved. Headed there Monday after work. Meet up with Sam because Jaike was busy. I really enjoyed Sam and appreciate all his efforts in helping me test drive the car I had my eye on and setting up all the paperwork. All in all my experience was really great with Sam. Definitely frustrated with the length of time it took just to find out if approved or not. Thanks Sam!

Working with the staff at Royal Moore was a pleasant experience. Pricing was fair too.

Vadym was my salesperson today. Such a great experience!! He was friendly and personable and really cared about great customer service. Nathan was the finance manager and was also great to work with, which is not always the case. I highly recommend coming to Royal Moore Mazda. Thanks guys, Tara

My experience was excellent. Wade fully understood my needs and was open and honest about everything which I appreciated very much. Easy and fast experience. I would recommend this dealership to anyone. Thanks again Wade and Kevin.

This is a very good The car CX 90 For driving a beg 👩‍👩‍👧‍👧Family 👩‍👩‍👧‍👧 This is awesome

We enjoyed the entire process with the exception of one thing, which almost made us walk away. We had taken a break to look at the trim package of a CX-70 we were considering at a competitor. Royal Moore didn't have a CX-70 with this other trim package, but Wade was able to show us the same trim package on a CX-50 without us having to drive across town. This also kept us from leaving the Royal Moore lot, which I totally understand from a salesman's point of view. While looking at this other trim package (which we would have bought from a competitor), a blonde woman came out and asked Wade if he still had the keys for the CX-70 that were were looking at, as she suddenly had "someone" who was interested in it. Wade then said he had no control what happened to the car after he handed the keys to her. I said go ahead. We found this very hard to believe as when I came out to look at it for the first time 5 days prior, it had to be brought up out of storage and it had been on the lot for close to 60 days. The girl then drove the car over from the Buick lot to right up in front of us at the Mazda lot, and had another person get in the car. I can't say with 100% certainty, but we are pretty sure that other person that she was showing it to was also an employee, as we saw her hanging around hours later. This made us feel like this was a ploy to make us nervous that the car was potentially not going to be available. If this was in fact what was happening, you should stop that practice right away. It seemed very obvious to us. If not, our apologies. All in all, we still feel we got a decent price and great service from Wade and Patrick.

Whether you’re looking for something to drive out in or just looking to feel like you are at Disneyland. Working with Fernando and Royal Moore was absolutely amazing. This experience an the amount of work they put in to make a deal happen for me was out of this world. Amari and the crew looked out for me every step of the way. Not a single ounce of pressure. They even have a Jake Gyllenhaal from Brokeback Mountain look alike. He was probably one of the best finance experiences I’ve ever had. I’ll be keeping in touch with the dealership. I can’t swear by them enough. If you aren’t sure about working with the dealership give me a call, I’ll even go in with you just to ensure the highest level of satisfaction. -Slick Rick

It was a very pleasant experience buying a Mazda CX50 from Sam Burgin. We had to changed up the model last minute and he went above and beyond to make this wirk for us.