Royal Moore Mazda

I originally went to Toyota because my mind was completely set on buying a Toyota. I was just browsing around, looking at different vehicles, when I met Jorge. He approached me in such a kind and genuine way and took the time to ask questions about what I was looking for and, more importantly, why I specifically wanted a Toyota. His approach was fantastic and never felt pushy or pressured. It was already late in the day and most places were getting ready to close, so we told Jorge we would come back the next morning. Sure enough, when we returned, he was there and ready to meet with us. That alone really stood out to me. Jorge started telling us about Mazda and how much the brand has grown, especially with their newer vehicles offering so many features and luxury touches at a much better price point than I expected. He listened to exactly what I wanted and knew that having 7–8 seats was important for me. He showed me the Mazda CX-90, and I instantly fell in love. Honestly, he sold me on Mazda immediately! Jorge took the time to thoroughly go through all of the features, answer every question I had, and make sure I felt comfortable with my decision. He was knowledgeable, patient, professional, and genuinely cared about finding the right vehicle for me rather than simply making a sale. I am so happy with my CX-90 and with my entire buying experience. What impressed me even more was the service AFTER the purchase. Jorge followed up with me after I had the vehicle for a week just to make sure everything was going well and to see if I had any questions or concerns. That kind of follow-up and customer care means so much and really shows the type of person he is. Jorge and his team were absolutely wonderful, and I highly recommend them to anyone looking for a new vehicle. I went in convinced I was buying a Toyota and left as a very happy Mazda CX-90 owner—all because Jorge took the time to listen, educate me, and truly understand what I needed. Thank you, Jorge, for making the entire experience so easy and enjoyable!

Alan was great to work with. He found the exact car I was looking for and I gave him a long list. He didn’t forget about me even after the sale was over. He has called me a couple times the first week to see how everything was going and to see if I had any questions. Thanks Alan Linda

The experience purchasing the GMC Canyon was very favorable. Fernando was very supportive and straightforward with all aspects of the purchase. He even went out of his way to drive several hours to deliver a check versus us driving to pick it up. He has followed up with us to deliver some after market mats. Good to see Royal Moore was investing in updating their facilities with new buildings and more comfortable waiting rooms and amenities. I would go back again and definitely recommend them to my family and friends

Thank you for all your time and patience with my husband and I. We are thrilled with our purchase. I will think about you helping us purchase our car every time I drive past the dealership.

Alan and John were both very helpful and a pleasure to work with while shopping for my newly leased vehicle.

I had such a wonderful experience thanks to Vince ! Would recommend him to buy a car! Was such an amazing guy !

The whole team was fantastic! Fast, efficient and straight to the point. Very pleased! Thanks

Honest, straightforward, knowledgeable, friendly, capable, thorough, amazing, easy, understanding, thoughtful, genuine, happy, great, fantastic, done

Deniz helped me get into a car in one day beat sales experience I have had so far he was so helpful

The service and interactions with the team were great. The only issue I have was that the service quote that was sent to me was half the price of what the actual cost was. All the same line items were on the estimate just with different costs for each line item. It made me seem you’re getting gouged on the price of service.