Reviews
I just had my first oil change at Tasca Mazda Cranston. Jessica in the service department was so friendly and super helpful.
I just had my first oil change at Tasca Mazda Cranston. Jessica in the service department was so friendly and super helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with our service team at Tasca Mazda Cranston. We appreciate your feedback.
Great service, friendly staff & convenient hours. The place is always super clean and comfortable. Feels like a Cafe Lounge with snacks while you wait for your car.
Great service, friendly staff & convenient hours. The place is always super clean and comfortable. Feels like a Cafe Lounge with snacks while you wait for your car.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for highlighting our service and atmosphere at Tasca Mazda Cranston. We appreciate your kind words about our team and facility.
Excellent service! The agent who took care of me went the extra mile to give me an excellent service
Excellent service! The agent who took care of me went the extra mile to give me an excellent service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recognizing our team's efforts. We appreciate your feedback about the service at Tasca Mazda Cranston.
I don’t usually do these but I was overwhelmed with the positive attitudes and professionalism that I got at Tasca Mazda Josh was great April was determined that I get approved and leave with my new cx-30 Second one from them Will go for the third down the road Highly recommend this establishment Not like the typical new caring buying experience at all
I don’t usually do these but I was overwhelmed with the positive attitudes and professionalism that I got at Tasca Mazda Josh was great April was determined that I get approved and leave with my new cx-30 Second one from them Will go for the third down the road Highly recommend this establishment Not like the typical new caring buying experience at all
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I spent a fair amount of time working with Tasca Mazda and ultimately decided to go in a different direction due to a lack of flexibility and competitiveness. Despite having excellent credit, there was no willingness to work on the interest rate, and pricing only moved about $500 after multiple discussions. Their trade-in offer ($18,500) was also far below what other dealerships offered and nowhere near my CarMax quote. Additionally, I found it unprofessional that other brands were being put down during the process rather than letting the Mazda product speak for itself. In the end, I chose to move forward with a Volkswagen Jetta Sport, and I’m very happy with that decision. I just wish my experience here had been more competitive and customer-focused.
I spent a fair amount of time working with Tasca Mazda and ultimately decided to go in a different direction due to a lack of flexibility and competitiveness. Despite having excellent credit, there was no willingness to work on the interest rate, and pricing only moved about $500 after multiple discussions. Their trade-in offer ($18,500) was also far below what other dealerships offered and nowhere near my CarMax quote. Additionally, I found it unprofessional that other brands were being put down during the process rather than letting the Mazda product speak for itself. In the end, I chose to move forward with a Volkswagen Jetta Sport, and I’m very happy with that decision. I just wish my experience here had been more competitive and customer-focused.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Elisabeth, Your experience with our Sales Team is very important to us. We would appreciate the opportunity to speak with you in greater detail about the trade-in value offered to you and your visit to purchase a Volkswagen Jetta Sport. Whenever you can, please reach out to us so we may discuss this further. Thank you, Tasca Mazda Customer Care Team info.mazdari@tasca.com 401-681-1300
Jessica Vigliatore at the Mazda service desk today helped me smoothly get through an unexpected issue with my Mazda 3 2024 hatchback. Car was brought in for routine oil filter and tire rotation. While doing the tire rotation and inspection I had a bubble on the sidewall of a tire and it had to be replaced. She helped me get through buying a new tire and getting my inspection. She was very helpful in all the service that I had to have done to my vehicle today. Great job thank you for your service.
Jessica Vigliatore at the Mazda service desk today helped me smoothly get through an unexpected issue with my Mazda 3 2024 hatchback. Car was brought in for routine oil filter and tire rotation. While doing the tire rotation and inspection I had a bubble on the sidewall of a tire and it had to be replaced. She helped me get through buying a new tire and getting my inspection. She was very helpful in all the service that I had to have done to my vehicle today. Great job thank you for your service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our service team at Tasca Ford Cranston. We're glad the tire replacement and inspection went smoothly for your 2024 Mazda 3 hatchback. We appreciate your feedback.
All is well with the service I received at Tasca Mazda thanks to Jessica Vigliatore and the service mechanic. Thanks Obi Wan
I would highly recommend Tasca Mazda in Cranston, RI. They deliver exceptional service from sales to service. A big shout to Josh, Jess, and staff for going the extra mile and being so wonderful!
I would highly recommend Tasca Mazda in Cranston, RI. They deliver exceptional service from sales to service. A big shout to Josh, Jess, and staff for going the extra mile and being so wonderful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for recommending Tasca Mazda Cranston. We appreciate your kind words about our sales and service teams. Your feedback means a lot to us.
I recently had a problem with my 2022 CX5 headlight fan with 27k miles on my SUV. The fan that cools the headlights continues to run after the car is shut off. I reached out to Tasca Corp and got a case #. I was told to get a diagnostic done to find out what the problem is. I was also told if the repair is extensive to call the Mazda Customer Experience Center for review for assistance with cost eligibility. I went to get a diagnostic at Tasca in Cranston RI. I worked with Julie Mahoney who was both professional and kind. Tasca helped reach out to Mazda Corp on my behalf. Even though they were unsuccessful in getting Mazda Corp to assist with the extremely expensive repair cost ($2,600) Julie was able to help me by waiving the diagnostic cost, not charging for the rental, and offered a discount on my oil change and tire rotation. Thank you Tasca Mazda for assisting, but still not happy with Mazda Corp for not helping with the repair cost of a known faulty part. Look up TSB SA013223. It’s a well documented issue on the 2022 CX5, yet Mazda Corp refused to assist because I was 2k miles over the warranty.
I recently had a problem with my 2022 CX5 headlight fan with 27k miles on my SUV. The fan that cools the headlights continues to run after the car is shut off. I reached out to Tasca Corp and got a case #. I was told to get a diagnostic done to find out what the problem is. I was also told if the repair is extensive to call the Mazda Customer Experience Center for review for assistance with cost eligibility. I went to get a diagnostic at Tasca in Cranston RI. I worked with Julie Mahoney who was both professional and kind. Tasca helped reach out to Mazda Corp on my behalf. Even though they were unsuccessful in getting Mazda Corp to assist with the extremely expensive repair cost ($2,600) Julie was able to help me by waiving the diagnostic cost, not charging for the rental, and offered a discount on my oil change and tire rotation. Thank you Tasca Mazda for assisting, but still not happy with Mazda Corp for not helping with the repair cost of a known faulty part. Look up TSB SA013223. It’s a well documented issue on the 2022 CX5, yet Mazda Corp refused to assist because I was 2k miles over the warranty.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your detailed experience with Tasca Mazda Cranston. We appreciate your recognition of our team's efforts to assist you. If you have further concerns, please contact us directly.
Great experience getting an oil change and inspection at the Mazda dealership. Jessica was especially helpful—friendly, professional, and made the whole process quick and easy. Excellent service all around. I’ll definitely be back!
Great experience getting an oil change and inspection at the Mazda dealership. Jessica was especially helpful—friendly, professional, and made the whole process quick and easy. Excellent service all around. I’ll definitely be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with Tasca Mazda Cranston. Our team strives to provide efficient and professional service. We appreciate your feedback and look forward to assisting you again.
Joshua Cotto-Cruz was very knowledgeable with the CX-90, CX-70 and CX-50 features and capabilities. Very helpful in our car buying journey. He was honest and pleasant to deal with. The sales manager did a great job in helping us get to a price point we wanted. Unfortunately we couldn't secure the color option for the CX-50 and CX-90 we wanted. I will be back the next time we need a new vehicle.
Joshua Cotto-Cruz was very knowledgeable with the CX-90, CX-70 and CX-50 features and capabilities. Very helpful in our car buying journey. He was honest and pleasant to deal with. The sales manager did a great job in helping us get to a price point we wanted. Unfortunately we couldn't secure the color option for the CX-50 and CX-90 we wanted. I will be back the next time we need a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with our team at Tasca Mazda Cranston. We're glad the CX-90, CX-70, and CX-50 details were clear and helpful. We appreciate your trust and look forward to assisting you with your next vehicle.