Reviews
My first time at Lexus Temecula was a great experience,
My first time at Lexus Temecula was a great experience, everyone was friendly and knowledgeable. I’m thankful to say, I purchased my first brand new car my first day here.
My first time at Lexus Temecula was a great experience,
My first time at Lexus Temecula was a great experience, everyone was friendly and knowledgeable. I’m thankful to say, I purchased my first brand new car my first day here.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was super friendly as soon as I walked in.
Everyone was super friendly as soon as I walked in. Was treated with respect throughout my purchase.
Everyone was super friendly as soon as I walked in.
Everyone was super friendly as soon as I walked in. Was treated with respect throughout my purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff are very warm and friendly also helpful
The staff are very warm and friendly also helpful especially Adam he’s the best.
The staff are very warm and friendly also helpful
The staff are very warm and friendly also helpful especially Adam he’s the best.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had such a positive experience with our warm and friendly staff, especially Adam. Your satisfaction is our priority, and we appreciate your kind words! Regards, Tom Rudnai President
Amazing experience.
Amazing experience. Great customer service as well as communication. Love Lexus of Temecula and their staff!
Amazing experience.
Amazing experience. Great customer service as well as communication. Love Lexus of Temecula and their staff!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's so nice to hear you had an amazing experience and appreciate your kind words about our customer service and communication. Our team is dedicated to providing the best, and it’s great to know you love being part of our Lexus family! Regards, Tom Rudnai President
Professional, friendly, efficient & thorough.
Professional, friendly, efficient & thorough. Can't say enough good things about the whole experience. Naveed is the best!
Professional, friendly, efficient & thorough.
Professional, friendly, efficient & thorough. Can't say enough good things about the whole experience. Naveed is the best!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear you had such a positive experience and that Naveed made a lasting impression. Your kind words motivate us to keep providing exceptional service. We look forward to welcoming you back! Regards, Tom Rudnai President
Philip was amazing in taking time to help me set up my
Philip was amazing in taking time to help me set up my digital key. He walked my through the process and when we needed additional assistance from the tech support he stayed until I got everything set up and working. Customer service was top notch on everything front.
Philip was amazing in taking time to help me set up my
Philip was amazing in taking time to help me set up my digital key. He walked my through the process and when we needed additional assistance from the tech support he stayed until I got everything set up and working. Customer service was top notch on everything front.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with Philip. Providing excellent customer service is our priority, and it's great to know he was able to assist you with your digital key setup. Enjoy your new features! Regards, Tom Rudnai President
Great staff in the service center.
Great staff in the service center. The service was quick, would highly recommend Temecula Lexus!
Great staff in the service center.
Great staff in the service center. The service was quick, would highly recommend Temecula Lexus!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Sophia! We're thrilled to hear you had a positive experience with our service team. Your recommendation means a lot to us. We look forward to serving you again! Regards, Tom Rudnai President
Didn’t fix the problem, now I have to wait for the brakes
Didn’t fix the problem, now I have to wait for the brakes to fail for your team to fix the problem. There’s an active tsb for the car and I let you guys know it’s having the issues the tsb talks about but you guys said you couldn’t duplicate the noise we hear every so often.
Didn’t fix the problem, now I have to wait for the brakes
Didn’t fix the problem, now I have to wait for the brakes to fail for your team to fix the problem. There’s an active tsb for the car and I let you guys know it’s having the issues the tsb talks about but you guys said you couldn’t duplicate the noise we hear every so often.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. After reviewing your visit, we confirmed that the applicable TSB is not covered at your vehicle’s mileage, and any related repair would be out of pocket. During your first visit with us, we completed a full inspection at no charge and provided a courtesy loaner while our master technician evaluated the concern. At the time of inspection, we were unable to duplicate or verify the condition described. We would never recommend or perform an out-of-pocket repair without first confirming the issue. We understand how frustrating intermittent concerns can be, and we’re happy to re-evaluate the vehicle if the condition becomes more consistent or worsens. Please feel free to reach out so we can assist further. Regards, Dustin DeLeon Service Director ddeleon@tvlexus.com
Thank you for your response, and my apologies for any aggravation. I would be happy to assist with your concerns and can be reached directly at 951-225-0560. Regards, Dustin DeLeon Service Director
Funny, I was told this was covered In total with the miles on the rx450HL by the manufacture warranty and the certified warranty and the TSB itself. You probably shouldn’t have responded to this because you’re flat out lying now to the public. I’ll be getting Lexus corporate involved now because of this response I received from you.
We recently purchased a Lexus RZ 350e from Philip at
We recently purchased a Lexus RZ 350e from Philip at Temecula Valley Lexus, and I wanted to share the experience. We originally stopped by Toyota to look at the new bZ, but were told they were closed. No big deal timing happens. From there, we went over to Temecula Valley Lexus. Even though they were technically closed, one of the sales guys came out, greeted us, and was willing to help. That simple act of professionalism and hospitality made a big impression. We came back the next day and ended up purchasing the Lexus RZ 350e. It’s amazing how customer service and willingness to go the extra mile can make all the difference. Big thank you to Philip and the team at Temecula Valley Lexus for taking care of us.
We recently purchased a Lexus RZ 350e from Philip at
We recently purchased a Lexus RZ 350e from Philip at Temecula Valley Lexus, and I wanted to share the experience. We originally stopped by Toyota to look at the new bZ, but were told they were closed. No big deal timing happens. From there, we went over to Temecula Valley Lexus. Even though they were technically closed, one of the sales guys came out, greeted us, and was willing to help. That simple act of professionalism and hospitality made a big impression. We came back the next day and ended up purchasing the Lexus RZ 350e. It’s amazing how customer service and willingness to go the extra mile can make all the difference. Big thank you to Philip and the team at Temecula Valley Lexus for taking care of us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so happy that Philip and the team were able to make such a positive impression—going the extra mile for our guests is what we’re all about. We truly appreciate your support and hope you’re loving every mile in your new RZ! Regards, Tom Rudnai President
We’ve had great experiences using from Lexus of Temecula.
We’ve had great experiences using from Lexus of Temecula. We just recently purchased our 3rd vehicle.
We’ve had great experiences using from Lexus of Temecula.
We’ve had great experiences using from Lexus of Temecula. We just recently purchased our 3rd vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that you've had great experiences with us and that you've chosen us for your third vehicle. We appreciate your continued trust and look forward to serving you again in the future! Regards, Tom Rudnai President