Reviews
Respectful and straightforward car buying process from start to finish. No hidden fees or games, just great customer service. I highly recommend buying from them!
Respectful and straightforward car buying process from start to finish. No hidden fees or games, just great customer service. I highly recommend buying from them!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is my 2nd time at this dealership. They are welcoming and put the customer first. I am very satisfied with my service here. Our Miata club is a partner with Ira Mazda and it is clear why. They have a comfortable waiting area with Wi-Fi s o I can do my work while I wait.
This is my 2nd time at this dealership. They are welcoming and put the customer first. I am very satisfied with my service here. Our Miata club is a partner with Ira Mazda and it is clear why. They have a comfortable waiting area with Wi-Fi s o I can do my work while I wait.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quick check in and attention when we came in. Good insights shared about an unrelated issue (that we asked about). Knowledgeable technicians. Good communication over the course of the work. Excellent service.
Quick check in and attention when we came in. Good insights shared about an unrelated issue (that we asked about). Knowledgeable technicians. Good communication over the course of the work. Excellent service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David was really helpful, patient, kind and compassionate with the process. I felt like he was giving me all genuine answers and wasn’t trying to push me into anything too expensive just to make a sale. I highly recommend working with David.
David was really helpful, patient, kind and compassionate with the process. I felt like he was giving me all genuine answers and wasn’t trying to push me into anything too expensive just to make a sale. I highly recommend working with David.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service was great. Service was fine. Everything was explained. I take care of my vehicles. For a 2024 car with 20, 000 miles and Prepaid Maintenance Gold, I found $400 expensive. I realize repairs were recommended, but I take recommendations seriously.
Customer service was great. Service was fine. Everything was explained. I take care of my vehicles. For a 2024 car with 20, 000 miles and Prepaid Maintenance Gold, I found $400 expensive. I realize repairs were recommended, but I take recommendations seriously.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re pleased to hear our team provided great customer service and clearly explained the work performed. We understand your concerns regarding the cost of service and appreciate you sharing your perspective. We hope to continue earning your trust through transparent and professional service moving forward.
Love the staff and the excellent service I?m getting on my car. I would highly recommend Ira Mazda to all my friends. Why do I need 25 words to complete this survey?
Love the staff and the excellent service I?m getting on my car. I would highly recommend Ira Mazda to all my friends. Why do I need 25 words to complete this survey?
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Suzanne, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
The customer service was great, the space was clean and had free wifi for my wait. I could have stayed or borrowed a complementary car which was great.
The customer service was great, the space was clean and had free wifi for my wait. I could have stayed or borrowed a complementary car which was great.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
John was awesome to work with in Service. No pressure- stated the facts and offered his opinion. Loved the video inspection? service tech was very personable and explained things well. I have been here several times and always treated so professionally!
John was awesome to work with in Service. No pressure- stated the facts and offered his opinion. Loved the video inspection? service tech was very personable and explained things well. I have been here several times and always treated so professionally!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Johna, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Very acurate in with the matters an concerns at hand diagnosis on point and solving the problem in an very good timely matter
Very acurate in with the matters an concerns at hand diagnosis on point and solving the problem in an very good timely matter
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Marvin at Ira Mazda is always great to work with. They were able to complete my repairs in one day and things are running great. The fact that they have a loaner vehicle ready for me is super helpful since I drive a ways to get there. Thanks!
Marvin at Ira Mazda is always great to work with. They were able to complete my repairs in one day and things are running great. The fact that they have a loaner vehicle ready for me is super helpful since I drive a ways to get there. Thanks!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! We are always more than happy to assist you if anything else comes up. Take care!