Sport Mitsubishi

They nice people they had help me get a car with no problem and I appreciate that

They nice people they help me get a car with no problems and I appreciate that

Alex of West Colonial branch displayed exemplary customer service. He offered us the best deal and provided seamless transaction. He also accommodated our request and was so patient with us during the whole process.

I had a terrible experience at the Sport Mitsubishi Service department recently, and it’s the second time this year with such an experience. I went in last week to have my car professionally inspected for missing exterior parts that came off during a road trip. One of the technicians just glanced at the passenger side underneath the car and quickly said, “You’re missing these parts.” I asked if he would also check the driver’s side and suggested putting the car on a lift to be thorough, especially since I’ve had to drive back and forth to this location before due to incorrect diagnoses—like when they repaired my sway bar, but it was actually the strut that needed replacing under warranty. He assured me that the parts he mentioned were the only ones missing. When I returned to have the parts installed, it turned out that a part was also missing on the driver’s side, just as I suspected. To make matters worse, they tried to overcharge me for the missing part and labor, even though I found the part cheaper on their own website’s parts catalog.

I had a terrible experience at the Sport Mitsubishi Service department recently, and it’s the second time this year with such an experience. I went in last week to have my car professionally inspected for missing exterior parts that came off during a road trip. One of the technicians just glanced at the passenger side underneath the car and quickly said, “You’re missing these parts.” I asked if he would also check the driver’s side and suggested putting the car on a lift to be thorough, especially since I’ve had to drive back and forth to this location before due to incorrect diagnoses—like when they repaired my sway bar, but it was actually the strut that needed replacing under warranty. He assured me that the parts he mentioned were the only ones missing. When I returned to have the parts installed, it turned out that a part was also missing on the driver’s side, just as I suspected. To make matters worse, they tried to overcharge me for the missing part and labor, even though I found the part cheaper on their own website’s parts catalog.

Super kind, patient, and helpful! I appreciate her very much, especially with how timely and respectful she was throughout the whole process.

They put me into the car I wanted and at a price I could afford!

Jasmine is the best she got along with my wife so well! My wife is not easy to please! They’re bff’s now!! Thank you!!!

Jasmine was great!! She was kind, professional, helpful, and best of all NO xx!! Everyone we interacted with from Vince the manager, and Jon in the finance department were straightforward, friendly, and efficient. First time in my life purchasing a vehicle that didn't take 6+ hours. Would highly recommend this dealership!!

Alex was very easy to work with. Explained and answered the questions we had. His knowledge of Subarus was very apparent, and helped us feel even more at ease with our purchase. Eli was also able to answer various finance questions that we had. Both Alex and Eli helped take care of some pre delivery items before we took the car home. Overall, this car buying experience was amazing. Thank you to all those at Sport Mitsubishi that had a part in making this huge decision so much easier.