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Aston Martin Houston

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)

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New (713) 469-3047 (713) 469-3047
Used (713) 574-4961 (713) 574-4961
Service (713) 481-1310 (713) 481-1310

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Aston Martin Houston from DealerRater.

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I traveled from Michigan to buy an Aston Martin and it was worth the trip. Tom was very honest and open about the cars precious damage. I'll see him again when I wear this car out. Great experience. thanks tom

I traveled from Michigan to buy an Aston Martin and it was worth the trip. Tom was very honest and open about the cars precious damage. I'll see him again when I wear this car out. Great experience. thanks tom

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Contacted this dealership regarding an automobile. I was connected with Tom. Tom sent an introductory email. Once I shared with him all of my information as well as my trade info with pictures, I never heard back from him even though I sent him 3 emails and called him twice. His GM sent me an email as well and when I told him about my experience, he never reached out to me after I shared my horrible experience with him. I wouldn't buy a car from them in the future. If anyone is interested in selling their car on a consignment, this is not the dealership to do it with.

Contacted this dealership regarding an automobile. I was connected with Tom. Tom sent an introductory email. Once I shared with him all of my information as well as my trade info with pictures, I never heard back from him even though I sent him 3 emails and called him twice. His GM sent me an email as well and when I told him about my experience, he never reached out to me after I shared my horrible experience with him. I wouldn't buy a car from them in the future. If anyone is interested in selling their car on a consignment, this is not the dealership to do it with.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We always get fantastic service from Tim, Daniel and crew. One of my service items wasn’t completed with the highest level if quality and Daniel immediately recognized it. I always tell people that one of the best things about being in the AM family is the quality it service.

We always get fantastic service from Tim, Daniel and crew. One of my service items wasn’t completed with the highest level if quality and Daniel immediately recognized it. I always tell people that one of the best things about being in the AM family is the quality it service.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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very accommodating and friendly completed my service efficiently and on time. I always get great service at Star motors

very accommodating and friendly completed my service efficiently and on time. I always get great service at Star motors

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Teresa Smart is a fantastic service advisor. We have high confidence in Star Motor Cars.

Teresa Smart is a fantastic service advisor. We have high confidence in Star Motor Cars.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Teresa was life saver for me. She handled my problem expeditiously and professionally. She took care of my issue faster than anyone else.

Teresa was life saver for me. She handled my problem expeditiously and professionally. She took care of my issue faster than anyone else.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service, good transparent communication. Attentive front desk team. Nice showroom, good events and information material

Great service, good transparent communication. Attentive front desk team. Nice showroom, good events and information material

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Teresa was great at setting up my service appointment and confirming parts were available. The car was ready on time!

Teresa was great at setting up my service appointment and confirming parts were available. The car was ready on time!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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As always, Teresa and the Star Motors team provided prompt, courteous and effective service for my Mercedes.

As always, Teresa and the Star Motors team provided prompt, courteous and effective service for my Mercedes.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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My car was diagnosed and serviced quickly, and great communication. Mike was on top of everything.

My car was diagnosed and serviced quickly, and great communication. Mike was on top of everything.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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