Reviews
Write a reviewOn our recent vacation our nissan frontier broke down. We...
On our recent vacation our nissan frontier broke down. We were towed to Stephen Wade. Soon we found out that our fuel sender had failed. The service writer Suzy overnighted the part we needed! As the Technician was workin on our vehicle he noticed that our timing belt also needed to be replaced badly. Both items were quickly fixed and Suzy was kind enough to have our vehicle washed! The dealership also rented us a Juke at an extremely reasonable rate to get around in while we waited for our vehicle! Because of the amazing service team at Stephen Wade we only experienced a short delay on our vacation! I would recconmend this service department very highly to anyone in St George!Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wasn't happy to begin with because of some...
I wasn't happy to begin with because of some communication between departments but the biggest thing that helped was the general manager TJ. He been very helpful so far and I hope the other departments do a great job like he has been doing. This is still in progress but has become better service by far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Brad was very nice and polite. He definitely knew all of...
Brad was very nice and polite. He definitely knew all of his facts about every car he helped us test drive. I thought he was one of the best salesman we've ever dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I gave them these ratings because they earned them. To a...
I gave them these ratings because they earned them. To a man/woman they each approached their interaction with me professionally and respectfully. I never felt pressured or hurried. To the contrary each person I dealt with afforded me time and courteous latitude to consider all aspects of the sale. And I wasn't an easy sell. The first "session" with them lasted about 3 hours and concluded with me declining to buy. To their credit the cordiality never wavered. The thanked me for considering them and I left. The sale didn't take place until 3 days later, at which time I was again afforded nothing but courtesy and professionalism from he same people I had walked out on 3 days earlier. This is no flippant rubber stamp. I am retired military and I'm accustomed to a certain standard of professionalism. I like straight answers to straight questions and I like dealing with people who know their business. These people know their business and know it well. My compliments to them. They reflect great credit upon themselves and to Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have had numerous Nissans since 1979. The dealers...
We have had numerous Nissans since 1979. The dealers have always been very friendly, helpful and professional. Stephen Wade carries on that tradition with us. We would reccomend Stephen Wade Nissan to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
