Reviews
I enjoyed working with Jon’von. He was very helpful. My car was done on time as promised.
I enjoyed working with Jon’von. He was very helpful. My car was done on time as promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
They were helpful and professional at explaining what they were going to do. The computer program issue has improved considerably, but it is not completely resolved.
They were helpful and professional at explaining what they were going to do. The computer program issue has improved considerably, but it is not completely resolved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
My car was there for a month. With no loaner and a $7000 bill. For what was supposed to be $3600. The technician misdiagnosed and cost us a bunch.
My car was there for a month. With no loaner and a $7000 bill. For what was supposed to be $3600. The technician misdiagnosed and cost us a bunch.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Steven Orr, Service Manager [email protected]
They were really helpful and worked well to get me thru the process to get the car and get on my way
They were really helpful and worked well to get me thru the process to get the car and get on my way
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Annoying for the schedule , the phone calls and numbers. Came in person, and then told I still had to schedule. The issue was not fixed, but was told I can spend $13k on repairs instead
Annoying for the schedule , the phone calls and numbers. Came in person, and then told I still had to schedule. The issue was not fixed, but was told I can spend $13k on repairs instead
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Steven Orr, Service Manager [email protected]
I was an out of state buyer and Ethan took great care of me. He stayed in constant communication and addressed any concerns I had. Upon arrival, we took the car for a test drive, it was ready and clean up front for my arrival. Easy transaction, thank you for your help.
I was an out of state buyer and Ethan took great care of me. He stayed in constant communication and addressed any concerns I had. Upon arrival, we took the car for a test drive, it was ready and clean up front for my arrival. Easy transaction, thank you for your help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Two times in a row bad advice on tire repair/purchase. Recommended a tire replacement due to damage that was not repairable. It actually was. Recommended replacement of all 4 tires due to excessive wear and alignment. They weren't, and alignment was not necessary.
Two times in a row bad advice on tire repair/purchase. Recommended a tire replacement due to damage that was not repairable. It actually was. Recommended replacement of all 4 tires due to excessive wear and alignment. They weren't, and alignment was not necessary.
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- Overall experience
- 5.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
They finally fixed an issue with the Apple CarPlay that has been frustrating me, Jon'von listened to my complaint and made sure it got resolved
They finally fixed an issue with the Apple CarPlay that has been frustrating me, Jon'von listened to my complaint and made sure it got resolved
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Quick, friendly, and professional service I was greeted promptly and respectfully and within just a few minutes the paper work was complete.
Quick, friendly, and professional service I was greeted promptly and respectfully and within just a few minutes the paper work was complete.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Michael was the most knowledgeable Audi Salesman I've ever had. He made the experience positive and made certain I knew how to work everything in the car before I left. I've bought several Audis in the past and this was the best dealership I have dealt with.
Michael was the most knowledgeable Audi Salesman I've ever had. He made the experience positive and made certain I knew how to work everything in the car before I left. I've bought several Audis in the past and this was the best dealership I have dealt with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!