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Chapman Dodge Chrysler Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Dodge Chrysler Jeep Ram from DealerRater.

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Jeep Grand Cherokee purchase

Jon was awesome! Always go to Chapman for your car and service needs!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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chapman

great place i would reccomend chapman to everyone i know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jon, we appreciate your recommendation of our dealership! Thanks again for your business! Take care!

recent car purchase

my experience was excellent! steve jr was a big help and i love my new fiat! thanks chapman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brent, thank you for your kind words and congratulations on your new Fiat! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

great experiences

my team advisor was joe kerwick I received excellent service and am completely satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford service

Joe in Ford Service always treats me well! I won't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Tires and General Service

This was my third visit to Chapman Ford and the service received from J Kerwick was as good as it gets. I am not easily impressed at my age but Joe and his staff provides excellent ,efficient and accurate service. He advised my what would happen, how it would happen ,total cost with no surprises. He is a person that I can trust.*** You can not ask for more than that. My Merc is a 2000 and I still love it and hope to keep it serviced thur Joe at Chapman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mike in Service and Steve Warner, Mechanic

My experience was terrific both w/ Mike, the person scheduling and Steve Warner, mechanic, always does a fantastic job, always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, thanks for the positive comments about Mike and Steve! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Ford service

Had a great experience and Joe in service was awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Cusomer

Salesperson Matt was amazing! Couldn't have asked for a better person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michelle, we appreciate your feedback of Matt's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Perfect Service

Mike is a fantastic service advisor! He and Trevor (the technician) were fast, friendly, and professional. I will keep coming back because of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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