Reviews
Write a reviewKevin has made the last two car buying processes simple and fast. I was so relieved to find out he was still working there and made a purchase the same week, after I’d been looking for months! Thanks Johnson Dodge!
Kevin has made the last two car buying processes simple and fast. I was so relieved to find out he was still working there and made a purchase the same week, after I’d been looking for months! Thanks Johnson Dodge!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought 2 vehicles in two days. A week after I had my truck it had problems. So I called them took it back and they didn’t even fix it now it’s back in there for the same reason two months later with 1200 miles and they sayin I have to pay 5500.00 to get it fixed. The xxxx with Johnson Dodge Chrysler Jeep. I will go get a ford tomorrow and let everyone know what a scam they are. I have no problem fixing it if it was my fault or i didn’t already tell them a week after I had it.
I bought 2 vehicles in two days. A week after I had my truck it had problems. So I called them took it back and they didn’t even fix it now it’s back in there for the same reason two months later with 1200 miles and they sayin I have to pay 5500.00 to get it fixed. The xxxx with Johnson Dodge Chrysler Jeep. I will go get a ford tomorrow and let everyone know what a scam they are. I have no problem fixing it if it was my fault or i didn’t already tell them a week after I had it.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
ALEX JONSON IS A GREAT WORKER AND HE WAS SO MUCH HELP. THANKS! everyone was very nice AND MY WAIT WAS NOT LONG AND I LIKED THAT, ALSO. GREAT EXPERINCE
ALEX JONSON IS A GREAT WORKER AND HE WAS SO MUCH HELP. THANKS! everyone was very nice AND MY WAIT WAS NOT LONG AND I LIKED THAT, ALSO. GREAT EXPERINCE
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You don’t expect to show up at your hometown service center at 8 am in the morning to be told they can’t help you unless you leave your vehicle for an undetermined amount of time. To top it off there is no rhyme or reason as to how every lift and service person is being used. Obviously the service or staff is subpar here if they can’t even clear a technician long enough to assess the problem and give you some insight into what the problem is. If every lift is full that early in the morning it makes you wonder what they did the day before..... maybe I am lucky for not having left my vehicle there to be half worked on. Then they offer a transporter service to take you home if you leave the car, but if you live 23 miles away you are out of luck because there is a 20 mile range on the transporter. That took it over the edge for me, I had decided to leave my vehicle until they told me the other 3 miles of travel to get me home was something they couldn’t do. Pitiful service. Attitudes of the service manager was less than friendly as well, they didn’t even care. Johnson dealership just lost my business for car purchase and service. I will drive on to Philadelphia to Griffis Motors. Kris Lewis, owner of Kinetic Transport LLC.
You don’t expect to show up at your hometown service center at 8 am in the morning to be told they can’t help you unless you leave your vehicle for an undetermined amount of time. To top it off there is no rhyme or reason as to how every lift and service person is being used. Obviously the service or staff is subpar here if they can’t even clear a technician long enough to assess the problem and give you some insight into what the problem is. If every lift is full that early in the morning it makes you wonder what they did the day before..... maybe I am lucky for not having left my vehicle there to be half worked on. Then they offer a transporter service to take you home if you leave the car, but if you live 23 miles away you are out of luck because there is a 20 mile range on the transporter. That took it over the edge for me, I had decided to leave my vehicle until they told me the other 3 miles of travel to get me home was something they couldn’t do. Pitiful service. Attitudes of the service manager was less than friendly as well, they didn’t even care. Johnson dealership just lost my business for car purchase and service. I will drive on to Philadelphia to Griffis Motors. Kris Lewis, owner of Kinetic Transport LLC.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was disappointed because i took my car in for a recall which was supposed to take approximately an hour. That didn’t happen. I had to leave it for close to 2 weeks. I consider it to be something beyond human control but the next time there is a recall I’ll wait a while and give them time to get the kinks out on others.
I was disappointed because i took my car in for a recall which was supposed to take approximately an hour. That didn’t happen. I had to leave it for close to 2 weeks. I consider it to be something beyond human control but the next time there is a recall I’ll wait a while and give them time to get the kinks out on others.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My salesperson, Trey Denson did a wonder job at getting the best car and deal that was just rite for me. I will be referring others to shop with Kia of Meridian.
My salesperson, Trey Denson did a wonder job at getting the best car and deal that was just rite for me. I will be referring others to shop with Kia of Meridian.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Each time we have our Kia serviced at the Meridian service dept, there's always a problem. If it's not an employee's snarky attitude, it's parts they don't have or someone else's fault. Our vehicle has NEVER been cleaned (as they advertise) and service takes much longer than it should. I do NOT recommend them at all.
Each time we have our Kia serviced at the Meridian service dept, there's always a problem. If it's not an employee's snarky attitude, it's parts they don't have or someone else's fault. Our vehicle has NEVER been cleaned (as they advertise) and service takes much longer than it should. I do NOT recommend them at all.
- Customer service
- 2.0
- Buying process
- 5.0
- Quality of repair
- 2.0
- Overall facilities
- 2.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The friendly people at Kia of Meridian(Johnson Dodge, Jeep, Kia) made my buying experience simple and hassle free, they answered all my questions and wanted to make sure I was completely satisfied before I drove off the lot. I will definitely be a returning customer.
The friendly people at Kia of Meridian(Johnson Dodge, Jeep, Kia) made my buying experience simple and hassle free, they answered all my questions and wanted to make sure I was completely satisfied before I drove off the lot. I will definitely be a returning customer.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phil was the best salesman very knowledgeable and helpful
Phil was the best salesman very knowledgeable and helpful
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nice and courteous salesman. Sales process was very efficient.
Nice and courteous salesman. Sales process was very efficient.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase