Beck Ford

Thank you for sharing your feedback. We’re glad to hear our service team was polite and that your service was completed in a timely manner. We also appreciate your suggestion regarding the waiting area seating—comments like this are helpful as we look for ways to improve our customer experience. Thank you for choosing us, and we hope to serve you again.

Thank you for sharing this feedback. We are sorry to learn of the confusion you experienced regarding the vehicle availability, delivery timing, and PIN number. We also regret that the survey was sent to the incorrect person and that your interaction with our team did not reflect the level of professionalism you expected, especially as a long-time Ford customer. Your comments have been documented and will be reviewed internally to address the concerns you have outlined.

Thank you for sharing your experience. We’re glad to hear that your visit was handled promptly and professionally. We appreciate you choosing Beck and look forward to assisting you again on your next visit.

Thank you for your kind words, Carolyn. We’re pleased to know our team was helpful and able to get you exactly what you needed. We truly appreciate your recommendation and are grateful for the opportunity to serve you. Please don't hesitate to reach out to us if you need anything on the sales or service side of our dealership.

Thank you for taking the time to share your experience. We’re pleased to hear that Rick Fullerton and the Beck Ford team provided excellent communication and ensured you received exactly what you were looking for. We appreciate your trust in us and look forward to serving you again in the future.

Thank you for sharing such positive feedback, Steven. We’re thrilled to hear that Joe and the entire Beck Ford team delivered a great purchasing experience. Your recommendation means a great deal to us. We appreciate the opportunity to earn your business and look forward to assisting you again in the future.

Thank you for taking the time to share your feedback. We’re glad to hear that you’ve been satisfied with the service and support for your F-150, and that our pricing and future repair estimates have been clear and reasonable. We appreciate your trust in us and look forward to assisting you with any upcoming maintenance needs.

Thank you for sharing this feedback, Ms. Holland. We truly appreciate your recognition of our service manager’s dedication and the time he invested to resolve your concern. Providing attentive, thorough support is very important to us, and your kind words mean a great deal. We’re grateful for the opportunity to assist you and for your trust in our team. We're happy to have you as a long-term member of our Beck family!

Thank you for sharing this wonderful history with us. We truly appreciate your long-standing trust in Beck—from your 2004 Mercury to your late husband’s 1974 Ford pickup. It means a great deal to know both vehicles are still in good shape and that you continue to rely on our team for service. Your loyalty and confidence in our honesty and care are sincerely valued. We are grateful for the opportunity to continue serving you.

Thank you for taking the time to share your feedback, and for your long-standing loyalty over the years. We appreciate you bringing this to our attention. Although we are glad your truck was serviced, we apologize for the oversight with the spare tire and jack equipment not being reinstalled as requested. That should have been completed before we called to let you know the vehicle was ready. Your continued trust—over nearly 200,000 miles of visits—means a great deal to us, and we take your experience seriously. We will address this with the team to ensure it does not happen again. If there is anything further you need or if you have any other concerns, please do not hesitate to reach out.