Reviews
Dealer was excellent on truck safety recall. Plus no problem with getting loaner since truck was at dealer over two days.
Dealer was excellent on truck safety recall. Plus no problem with getting loaner since truck was at dealer over two days.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything went smoothly with the recall and that the loaner helped while your truck was with us. We know being without your vehicle isn’t ideal, so we try to make it as easy as possible. Appreciate you trusting us to handle it. — Carole M
The service department was able to get the heater door replaced in less time that they had originally expected. We got the truck back a day early.
The service department was able to get the heater door replaced in less time that they had originally expected. We got the truck back a day early.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
That’s always a nice surprise—getting it back sooner than expected. Glad the team was able to turn it around quickly and get you back on the road ahead of schedule. We appreciate you trusting us with your truck. — Carole M
The salesman was wonderful. Found the car that we wanted and walked us through all the steps of the purchase.
The salesman was wonderful. Found the car that we wanted and walked us through all the steps of the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
That’s great to hear—thank you. It’s always a good sign when the process feels straightforward and you have someone walking you through it without any confusion. We appreciate you choosing us and hope you’re enjoying your new car. Let us know if you need anything down the road!
Rick in sales did an excellent job answering questions and being patient while I made the decision. However when I got the truck home and went to wash it for the first time the paint had a real gritty almost sandpaper texture. It was clear the group that prep the vehicle didn't care or was never trained. It's disappointing that the dealers stick you with a new vehicle prep fee and really don't do a quality check on the prep work.
Rick in sales did an excellent job answering questions and being patient while I made the decision. However when I got the truck home and went to wash it for the first time the paint had a real gritty almost sandpaper texture. It was clear the group that prep the vehicle didn't care or was never trained. It's disappointing that the dealers stick you with a new vehicle prep fee and really don't do a quality check on the prep work.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback—we appreciate you taking the time to share both sides of your experience. I’m glad to hear Rick took great care of you and made the process comfortable while you were making your decision. That’s exactly the level of service we aim for on the sales side. That said, I completely understand your frustration with the condition of the paint after getting the truck. I understand that you've spoken with Rick. Thanks for giving us the opportunity to resolve this situation. My name is Carole Mahanes, Customer Experience Coordinator. Please feel free to reach out to me directly at (386) 328-0344 ext. 135 anytime.
I was very happy dealing with Zach. He did a great job handling everything and was very professional
I was very happy dealing with Zach. He did a great job handling everything and was very professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to hear Zach took good care of you. He keeps things on track and handles it the right way. We appreciate you working with us—thanks for the feedback. — Carole M
Convenient location. Everyone was friendly and professional. I needed a ride home and the driver was friendly.
Convenient location. Everyone was friendly and professional. I needed a ride home and the driver was friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing—we appreciate it! Glad everything was easy and the team took good care of you. Nice to hear your driver made the ride home a good experience too. We’ll see you next time! — Carole M
Always treated well at the service area. Personal all friendly and always helpfull. Thank you
Always treated well at the service area. Personal all friendly and always helpfull. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you—we really appreciate you saying that. It’s good to hear the team has consistently treated you well. We put a lot of focus on keeping things friendly and helpful in the service lane. It’s good to know that’s been your experience.. We’ll be here when you need us next.— Carole M
Always a pleasure dealing with Rick and the team at beck ford they have been great over the years helping me get the perfect vehicles
Always a pleasure dealing with Rick and the team at beck ford they have been great over the years helping me get the perfect vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the years of trust—that really means a lot to all of us. Rick and the team have truly enjoyed working with you over time, and it’s great to hear they’ve been able to help you find the right vehicle again and again. Relationships like this are what it’s all about for us. We appreciate you sticking with Beck Ford and look forward to taking care of you for many more years to come. — Carole M
Work was done at my house on my 2 vehicles professionally and thoroughly with multi point inspection, oil change, tire rotation and brakes and fluids checked. This service saved me so much time and effort that I would definitely recommend it to anyone. Not having to drive each vehicle to and from the shop was such a convenience. This is the forth time I used the mobile service and it is just great. Thank you.
Work was done at my house on my 2 vehicles professionally and thoroughly with multi point inspection, oil change, tire rotation and brakes and fluids checked. This service saved me so much time and effort that I would definitely recommend it to anyone. Not having to drive each vehicle to and from the shop was such a convenience. This is the forth time I used the mobile service and it is just great. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this—we really appreciate it. Mobile service is all about convenience, and it’s great to hear it’s been such a time-saver for you. Taking care of both vehicles right at your home and handling everything thoroughly is exactly how it should work. We truly appreciate you continuing to choose us—four visits says a lot. Thanks again for the recommendation, and we’ll be here whenever you need us next. — Carole M
Good service, friendly staff, all went well and the car is happy and performing well Thanks
Good service, friendly staff, all went well and the car is happy and performing well Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you—we appreciate you taking the time to share this. We're glad everything went smoothly and the car is running the way it should. Our team will be happy to hear the kind words. We’ll be here when you need us next. — Carole M