Reviews
Write a reviewRusty Burleson
Randy Mankovitch made the experience very easy and was very helpful throughout. He is the main reason I do business with Billy Howell Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2014 Ford FTX
Bill Howell was able to obtain the exact truck that we wanted at a better deal than any other Ford dealer in the Atlanta area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timothy, it gives us the most pleasure to be able to find the exact vehicle that our customers are looking for! We hope your new truck is everything you hoped for and more! If you have any questions or need any service done, we hope you come back and see us again!
Pleased customer
Richard was great. He was very professional and listened to what I wanted. Bruce, the finance guy, was also very friendly and extremely helpful. I needed to get my payments to a certain price point and he understood. Although there was a gentleman who was not nice, and even told me he felt sorry for me if I didnt buy their vehicle.... the overall experience was good. I would recommend this dealership if you are willing to stick to what you can afford and not be bullied into a payment you can not.
- Customer service 5.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
Purchased 2015 Lincoln MKC. Have only driven the car once, on the way home from the dealership, but it seems to be exactly what I was looking for. Everyone at the dealership was wonderful to work with. Once we got a reasonable price for our trade in, the experience was better than expected.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Earl, we're so excited to be the ones to help you into your new 2015 Lincoln MKC! We want to take this opportunity to sincerely say thank you for your business and even taking some time to leave us this feedback of how your experience with us was! We strive for excellence so we always appreciate feedback from our customers! Take care!
Oil Change
Brought our Lincoln in for an oil change. All went well and they even vacuumed it out :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional Sales / Awesome Dealership
I purchased a Ford Edge Limited. When I went to the dealership I wasn't even looking at the Edge. I was looking for an 4WD Limited Explorer but I also wanted to test drive the Lincoln MKC. Brenda McClain was the Sales person who took care of us. She was awesome. We decided that the Explorer was bigger then we needed. She explained that we could get all the options we wanted and a V6 ebgine on a Limited version of the Edge. We test drove an Edge and decided that was just what we wanted. Brenda put up with us as we toured the new cars lot looking at vehicle colors. She then found an Edge which had the color we wanted and fit our options requirements. I paid what I consider a fair price for the car and picked it up 2 days later. The Edge is perfect for my wife and I - we love the car. The dealership was great and Brenda was the best !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alec, we understand that finding the perfect car is a big decision that shouldn't be rushed! It gives us the most pleasure to know you chose us at Billy Howell Ford Lincoln to help you into a new Ford Edge Limited! We're proud that Brenda was professional and took the time you needed to find all the right options at the best price! Thank you for the wonderful words of praise in your review! We hope to see you again in the future!
Retired Realtor/Investor
My wife and I have purchased over a dozen new cars and suvs, buying our new Ford Explorer from Billy Howell Ford was by far the best buying experience that we have had. We shopped at many dealers, we considered Toyota, Jeep, and Ford. All of the staff at Ford were the most knowledgeable and helpful, we are extremely happy with our decision to buy from Billy Howell Ford. The sales executive, sales manager, and finance manager made our buying experience 5 Star.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
2014 explorer. Staff was courteous and very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms Paperno
Always take care of us and helped with getting me a coupon for 10% off Service when I realized I left mine home
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best place for all your car needs
Outstanding group of people to work with, always up front and they educate me what is needed to keep my car right and safe
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
