Casa Ford

Excellent customer service. Service was conducted in a minimal waiting time.

Craig is the best service tech! If he is not available, everyone there is so thoughtful and attentive! Buying a car is easy because everyone is sweet to you! But when the service comes, that’s what keeps the buyer coming back for more! I will continue going to Casa Ford Lincoln as long as Craig works there!!

They made a deal with me and then came back and lied saying that I never told them about my pay off when I did so now they are telling me that they will only want to give me a very low amount for my vehicle when it's worth 10K more then what they are offering finance manager is full of crap

Took car in for repair and...SURPRISE it doesn't just need that repair, it needs $2000.00 in "oil leak repairs." I found this interesting for several reasons; this vehicle just had an oil change and the mechanic didn't mention a leak (much less the 2 that magically appeared in Casa Ford), there is no smell of burning oil, and there is no visual evidence of a leak either on the engine or on our garage floor. Casa Ford has attempted to do this in the past. They lost me as a customer.

EXCELLENT CARE AND SERVICE: Tony Krahmer and Tony Gonzales is an outstanding service "team" - they go out of their way to accommodate my service needs - I have known their professionalism over 30 years. They give good advice and recommendations to see that I get the proper care.

Called Dennis and he got me in and out, great customer service by him!!!

Very disappointed about our salesman. He did not seem to know about the vehicle I was buying, as example when I got home I tried with the directions furnished to install my garage door opener with no luck. I called the salesman and he said to go on my computer to find directions which I did and installed it. When I was told my license plates were in, I returned to the dealership for installation. The salesman put on the rear license and when I got back home I discovered the front plate was not on. I called and found out that a mechanic needed to put that on and to bring it back which I did. Also when I made my deal, I was told I would get a $500 military discount but when I went down to sign the papers, I was told I was not eligibile for this. I walked away from the deal and later the sales manager said to come back and he would take the $500 off by giving me more on my trade in. A lot of extra trips because no one seems to know what they are doing.

Dennis Pellicote was excellent!! Very helpful throughout the whole process of getting my truck into service and keeping us updated on all services being done on my vehicle. Go see Dennis he is awesome

A very honest behavior to give the service only what I need and avoid unnecessary expenses. I really appreciate the recommendations that were made to me

Our Salesman Michael was very helpful and courteous. He promised to deliver and did just that!!!! I was very impressed with how simple Michael made the process. I would definitely recommend Casa Ford for your next car, truck or SUV purchase.