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(32 reviews)

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The entire staff was friendly and professional. Good communications that started on the phone and finished in person. Easy to deal with.

The entire staff was friendly and professional. Good communications that started on the phone and finished in person. Easy to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had a great experience at Decorah Auto. The team made purchasing a new vehicle and trading in our truck as easy as possible.

We had a great experience at Decorah Auto. The team made purchasing a new vehicle and trading in our truck as easy as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They took care of everything without delay. Probably the easiest purchase that I have ever experienced

They took care of everything without delay. Probably the easiest purchase that I have ever experienced

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought the car virtually and the delivered it. Never done it this way before but they were so amazing and helpful and great communicators! They made it so simple and painless and I can't recommend them enough. Zach was my sales rep and he was a pleasure to work with. They delivered the car honestly a week before I expected it because of Thanksgiving holiday. 10 out of 10!

I bought the car virtually and the delivered it. Never done it this way before but they were so amazing and helpful and great communicators! They made it so simple and painless and I can't recommend them enough. Zach was my sales rep and he was a pleasure to work with. They delivered the car honestly a week before I expected it because of Thanksgiving holiday. 10 out of 10!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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All around very satisfied. Our Salesperson was very helpful and answered all our questions. Thanks

All around very satisfied. Our Salesperson was very helpful and answered all our questions. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fantastic experience! They put the two vehicles that we were interested in side by side to make our decision easier! They made time on our work schedule, so we could get there and have no pressure in our search for our ideal vehicle!

Fantastic experience! They put the two vehicles that we were interested in side by side to make our decision easier! They made time on our work schedule, so we could get there and have no pressure in our search for our ideal vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love my new Ford Bronco Sport. Was looking for something bigger than a car but not a huge SUV. Perfect size for what i need

Love my new Ford Bronco Sport. Was looking for something bigger than a car but not a huge SUV. Perfect size for what i need

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dan at Decorah Ford is a customer focused salesperson. We got a great price and a generous trade in value.

Dan at Decorah Ford is a customer focused salesperson. We got a great price and a generous trade in value.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our rep, Devry did a great job of showing & comparing different models we were considering, also went into detail explaining the Lifetime Warranty as well. Also got us a great price which made the wife happy!

Our rep, Devry did a great job of showing & comparing different models we were considering, also went into detail explaining the Lifetime Warranty as well. Also got us a great price which made the wife happy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Top notch from start to finish!!! Leasing a vehicle from Decorah Ford and the buying experience was wonderful!

Top notch from start to finish!!! Leasing a vehicle from Decorah Ford and the buying experience was wonderful!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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