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Bob Johnson Ford Avon

(66 reviews)
Visit Bob Johnson Ford Avon
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–5:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 7:30am–4:00pm
Sunday Closed Closed

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New (855) 364-3633 (855) 364-3633
Used (877) 401-6669 (877) 401-6669
Service (585) 226-7593 (585) 226-7593

Inventory

See all 120 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2025.
We say that the more you know about the car business the more you will love Bob Johnson. Let's face it; buying a car is not as simple as going into a grocery store and buying a gallon of milk. When you buy a car or truck you more than likely have a vehicle to trade in and may need to finance your vehicle too. We built our entire business around the belief that you have the right to know as much as can about all the aspects of your deal: price, trade-in value and financing.
Call 585-226-2600 for your Internet Price Quote from our Internet Department.

Service center

Phone number (585) 226-7593

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–6:00pm
Friday
7:30am–5:30pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Ford Avon from DealerRater.

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Chloe helped me out! She was very knowledgeable and welcoming. Thank you Chloe for all of your help!

Chloe helped me out! She was very knowledgeable and welcoming. Thank you Chloe for all of your help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just bought a f250 from Michael Sofia at Bob Johnson Ford… best experience ever. Made time to show me the truck and worked with me through the entire experience. I would recommend Michael to anyone who needs a new vehicle.

Just bought a f250 from Michael Sofia at Bob Johnson Ford… best experience ever. Made time to show me the truck and worked with me through the entire experience. I would recommend Michael to anyone who needs a new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Taylor Bennett was my salesman and was wonderful. Will definitely recommend him to my friends

Taylor Bennett was my salesman and was wonderful. Will definitely recommend him to my friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone at Bob Johnson went the extra mile to get me into my new Ford Bronco Sport, particularly Ann Turner from Bob Johnson Chrysler Jeep who has sold our family several Jeeps over the years but was outstanding working with me & the sister Ford dealership on my Bronco purchase.

Everyone at Bob Johnson went the extra mile to get me into my new Ford Bronco Sport, particularly Ann Turner from Bob Johnson Chrysler Jeep who has sold our family several Jeeps over the years but was outstanding working with me & the sister Ford dealership on my Bronco purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I worked with Taylor Bennett, and the experience was great! He did everything he could to get me to where I was comfortable in the right vehicle at the right price for me. He was super accommodating and I walked away the same day with a new vehicle! I will definitely buy from him again, and have already passed his name off to friends! If you are in the market for a vehicle Taylor is your guy!

I worked with Taylor Bennett, and the experience was great! He did everything he could to get me to where I was comfortable in the right vehicle at the right price for me. He was super accommodating and I walked away the same day with a new vehicle! I will definitely buy from him again, and have already passed his name off to friends! If you are in the market for a vehicle Taylor is your guy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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• Beware, of the finance loan manger. Mike Reese at the Bob Johnson Ford in Avon N.Y. I purchased a van at this location and my salesman, Taylor Bennett was great, honest, informative, and very helpful. I would buy a vehicle off Taylor Bennett again anytime! The loan officer Mike Reese is a major problem at this location, he was told to get my loan from ESL credit union, because I do all my banking with them and knew I would be approved. I paid for most of the vehicle in cash and only wanted to get a small loan to keep my good credit score active. The loan was for only $8000.00. Mike Reese went ahead and requested a loan with FOUR different loan companies. BOB JOHNSON CHRYSLER, CANANDAIGUA NATIONAL, ESL FEDERAL CREDIT and ALLY FINANCIAL. BOB JOHNSON CHRYSLER did not approve the loan on the grounds that they do not give loans on the type of vehicle that I was purchasing! Obviously, Mike Reese does not know how to do his job, and doesn’t care what effect his actions have on potential buyers! When I asked why did he run four loan requests. I was told only one would be a hard inquiry and the other three would be soft and not have any effect on my credit score. This was a lie and his actions resulted in four hard inquiries and lowered my score a lot. And then to make matters even worst he placed my loan with ALLY FINANCIAL, which had the highest interest rate of all the other loan companies. That was a total misuse of my trust and shows NO appreciation for customer purchases. So, it is obvious that he is NOT an honest person and does not care about a buyer’s finances. If you are going to purchase a vehicle at this dealership you will want to obtain your own loan and NOT trust that Mike Reese would be a help to you or your family’s needs. Other than that, sales and service dept were great!

• Beware, of the finance loan manger. Mike Reese at the Bob Johnson Ford in Avon N.Y. I purchased a van at this location and my salesman, Taylor Bennett was great, honest, informative, and very helpful. I would buy a vehicle off Taylor Bennett again anytime! The loan officer Mike Reese is a major problem at this location, he was told to get my loan from ESL credit union, because I do all my banking with them and knew I would be approved. I paid for most of the vehicle in cash and only wanted to get a small loan to keep my good credit score active. The loan was for only $8000.00. Mike Reese went ahead and requested a loan with FOUR different loan companies. BOB JOHNSON CHRYSLER, CANANDAIGUA NATIONAL, ESL FEDERAL CREDIT and ALLY FINANCIAL. BOB JOHNSON CHRYSLER did not approve the loan on the grounds that they do not give loans on the type of vehicle that I was purchasing! Obviously, Mike Reese does not know how to do his job, and doesn’t care what effect his actions have on potential buyers! When I asked why did he run four loan requests. I was told only one would be a hard inquiry and the other three would be soft and not have any effect on my credit score. This was a lie and his actions resulted in four hard inquiries and lowered my score a lot. And then to make matters even worst he placed my loan with ALLY FINANCIAL, which had the highest interest rate of all the other loan companies. That was a total misuse of my trust and shows NO appreciation for customer purchases. So, it is obvious that he is NOT an honest person and does not care about a buyer’s finances. If you are going to purchase a vehicle at this dealership you will want to obtain your own loan and NOT trust that Mike Reese would be a help to you or your family’s needs. Other than that, sales and service dept were great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Worked with Dan Denoto, this was my first lease and he was EXCELLENT. Helped with the whole process, with zero pressure. Hard to find these days! Thanks Dan!

Worked with Dan Denoto, this was my first lease and he was EXCELLENT. Helped with the whole process, with zero pressure. Hard to find these days! Thanks Dan!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a new Ford Explorer Tremor package this past month and wanted to commend Taylor Bennett for his outstanding support. The dealer didn't have the exact model we were looking for and Taylor was able to locate one and have delivered to the dealership. His follow up and commitment to finding us the right vehicle was refreshing. I would highly recommend Taylor if you are in the market as he DOES what he says he will and communicates well throughout the process. Thank you Taylor.

Purchased a new Ford Explorer Tremor package this past month and wanted to commend Taylor Bennett for his outstanding support. The dealer didn't have the exact model we were looking for and Taylor was able to locate one and have delivered to the dealership. His follow up and commitment to finding us the right vehicle was refreshing. I would highly recommend Taylor if you are in the market as he DOES what he says he will and communicates well throughout the process. Thank you Taylor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Taylor Bennet was our sales representative. He was easy to talk to, polite and very respectful listening to our concerns and working through them. He was knowledgeable and very helpful in setting up our new vehicle. A no pressure sales. Great guy made for a good experience

Taylor Bennet was our sales representative. He was easy to talk to, polite and very respectful listening to our concerns and working through them. He was knowledgeable and very helpful in setting up our new vehicle. A no pressure sales. Great guy made for a good experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just bought a truck from Dan Denoto. Wonderful experience and a fantastic deal!!! Would buy from again, five stars!

Just bought a truck from Dan Denoto. Wonderful experience and a fantastic deal!!! Would buy from again, five stars!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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