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Mathews Ford Marion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (866) 946-3104 (866) 946-3104
Used (888) 289-4400 (888) 289-4400
Service (877) 517-0608 (877) 517-0608

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mathews Ford Marion from DealerRater.

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Simply the best team I have ever usedJeremy routinely...

Simply the best team I have ever used Jeremy routinely goes out of his way to take care of us and our vehicles Please keep up the GREAT WORK!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Too much waiting time for oil change , my appointment was...

Too much waiting time for oil change , my appointment was at 3;00 pm and they finish around 4:15, it needs to improve it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were super nice, explained everything to me where I...

They were super nice, explained everything to me where I knew what they was talking about. I will for sure return for service on my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service, always able to get in quickly when need...

Great service, always able to get in quickly when need service done. Jeremy is always very helpful and keeps me up to date on the progress of the work I'm having done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All the staff in the service department were excellent to...

All the staff in the service department were excellent to deal with. They always go the extra mile to make our experience very positive. We always recommend them for service work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The men and women I deal with at Mathews Ford, Inc.,...

The men and women I deal with at Mathews Ford, Inc., Marion, Ohio are always courteous, kind, caring and professional. I will continue to lease, buy, take my vehicles to be serviced there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

helpful employes and nice to people, worked with me on...

helpful employes and nice to people, worked with me on the tires I got and was willing to tell me what i should do after i got the tires put on but not pushie with it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent workmanship. Can't find the repaired area....

Excellent workmanship. Can't find the repaired area. Would definitely use Mathews Ford in the future. I will definitely recommend them to my friends. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Seemed to be very trustworthy hopefully they stay that...

Seemed to be very trustworthy hopefully they stay that way been coming to them since I bought my truck since 2018 thanking of buying my next vehicle from here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I took my car in for its maintenance oil change etc. Your...

I took my car in for its maintenance oil change etc. Your service department is awesome they take the time to explain things to you even if it’s in a lengthy conversation. This is not for the sales department this is for the Ford servicing department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.