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Mathews Ford Marion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (866) 946-3104 (866) 946-3104
Used (888) 289-4400 (888) 289-4400
Service (877) 517-0608 (877) 517-0608

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mathews Ford Marion from DealerRater.

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They did a really excellent job on my car when I picked...

They did a really excellent job on my car when I picked it up it look like it was brand new I was pleased thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Absolutely Amazing. Very friendly. Helped us get out of...

Absolutely Amazing. Very friendly. Helped us get out of our old vehicle and in to a better one for our family. Best service around! A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great guys worked me in these guys are great! I'll...

Great guys worked me in these guys are great! I'll definitely be taking my vehicles in there to have all my future services done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

good people, never had a problem with anyone in the...

good people, never had a problem with anyone in the service dpt. . the complete staff at Marion Ford service are great to work with. Would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We were pleased with the work and the attention taken on...

We were pleased with the work and the attention taken on the jobs and the recalls that were taken care of at the same time is thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ryan and the complete staff at Marion Ford service are...

Ryan and the complete staff at Marion Ford service are great to work with. They are very flexible when scheduling appointments and always deliver as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My car had been in the shop 3 separate times. It...

My car had been in the shop 3 separate times. It initially took an entire week to get any information on my car once it had been dropped off. After they “fixed” the issue, I picked up my car only to have another problem. After being fixed the second time, there was still an issue. They broke an engine mount, claimed they did not. After scheduling another appointment they cancelled it but did not inform me until I arrived. In the end they fixed the problem but there was lots of poor customer service and time wasted in the process.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am always greatly satisfied with the service i receive...

I am always greatly satisfied with the service i receive and the friendly treatment given to me and the service is fantastic I will always bring my vehicles to you for repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Attention to detail 😁 in service on our older Lincoln...

Attention to detail 😁 in service on our older Lincoln zephyr.plus recall loaner .car offer during service was really nice. Courteous attention the long wait my first visit there. Just

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been having my vehicles serviced at Mathews Ford...

I have been having my vehicles serviced at Mathews Ford for a few years now and have never had a bad experience. Would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.