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Norris Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (337 reviews)
Visit Norris Ford
Sales hours: 9:00pm to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00pm–9:00pm 7:00am–7:00pm
Tuesday 9:00pm–9:00pm 7:00am–7:00pm
Wednesday 9:00pm–9:00pm 7:00am–7:00pm
Thursday 9:00pm–9:00pm 7:00am–7:00pm
Friday 9:00pm–9:00pm 7:00am–7:00pm
Saturday 9:00pm–5:00pm 7:00am–3:00pm
Sunday Closed Closed

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New (888) 857-1724 (888) 857-1724
Used (866) 316-9092 (866) 316-9092
Service (855) 201-5660 (855) 201-5660

Inventory

See all 329 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2026.
Norris Ford is a member of Norris Automotive Group, a family-owned and operated dealership group since 1917. In addition to being one of the longest-standing dealerships in the state of Maryland, Norris Auto Group has also been named to the Inc. 500 | 5000 list twice, making us the fastest-growing dealership group in Maryland. Norris Automotive Group is one division of our new parent company, All Roads. The introduction of All Roads as our parent brand is a reflection of our continuing evolution and expansion into new industries and markets, with a commitment to service at every turn.
Welcome to Norris Ford!

Service center

Phone number (855) 201-5660

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norris Ford from DealerRater.

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Do not buy from them! I purchased off the Internet receive the truck took my trade-in. They never filed the paperwork, DMV wants to suspend my license due never filing paperwork. So if you would like more trouble in your life, buy from them because they’re not reliable.

Do not buy from them! I purchased off the Internet receive the truck took my trade-in. They never filed the paperwork, DMV wants to suspend my license due never filing paperwork. So if you would like more trouble in your life, buy from them because they’re not reliable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Good dealer pre owned have excellent service they explain everything and good price .I recommend this dealer

Good dealer pre owned have excellent service they explain everything and good price .I recommend this dealer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very efficient. Friendly staff. Explained everything about the new truck. Setup phone and Ford Pass in minutes.

Very efficient. Friendly staff. Explained everything about the new truck. Setup phone and Ford Pass in minutes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My relationship with Norris Ford started with an internet request for more information about a 2024 Ford Raptor they had. Within 10 minutes of submitting my request I was called by a Sales Representative, Stan Ma. He provided answers to all my questions, and I ended up placing a deposit on the truck. When we arrived a Norris Ford to complete the sales transaction, Stan’s personality and professionalism put us at ease. He provided detailed descriptions of the trucks systems and capabilities and assisted in getting it set up for us. When we were handed off to the Finance Manager, Lee Walker, we continued to be impressed. As we were pre-approved for a loan, he focused on describing each of the extended warranty options and didn’t push back when we decided on the plan that met our needs. This was the easiest vehicle purchase that we have ever made. The Norris team was very professional and personable. We will highly recommend Norris to our family and friends, especially if they are considering the purchase of a specialty vehicle with no dealer markup.

My relationship with Norris Ford started with an internet request for more information about a 2024 Ford Raptor they had. Within 10 minutes of submitting my request I was called by a Sales Representative, Stan Ma. He provided answers to all my questions, and I ended up placing a deposit on the truck. When we arrived a Norris Ford to complete the sales transaction, Stan’s personality and professionalism put us at ease. He provided detailed descriptions of the trucks systems and capabilities and assisted in getting it set up for us. When we were handed off to the Finance Manager, Lee Walker, we continued to be impressed. As we were pre-approved for a loan, he focused on describing each of the extended warranty options and didn’t push back when we decided on the plan that met our needs. This was the easiest vehicle purchase that we have ever made. The Norris team was very professional and personable. We will highly recommend Norris to our family and friends, especially if they are considering the purchase of a specialty vehicle with no dealer markup.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very fast and easy to purchase my car and was very happy with the sales consultant Elijah (EJ) Schlesinger.

Very fast and easy to purchase my car and was very happy with the sales consultant Elijah (EJ) Schlesinger.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I took my time to go to the agreed appointment and only to realize that the car Hyundai Elantra SEL Blue has damage to the rear of the bumper, at first the sales agent who assisted me told me that they had not noticed the damage and I accepted it, without However, when we reviewed the numbers and who the repair was from, sales agent told me that the price that the manager gave me already had a discount of 500.00 included for the damage, so it is disrespectful to me that they did not notify me in time and avoid to go there, it didn't seem fair to me because even the website doesn't show the damage to the car. The truth is, if you think that selling is your job, you should at least be honest.

I took my time to go to the agreed appointment and only to realize that the car Hyundai Elantra SEL Blue has damage to the rear of the bumper, at first the sales agent who assisted me told me that they had not noticed the damage and I accepted it, without However, when we reviewed the numbers and who the repair was from, sales agent told me that the price that the manager gave me already had a discount of 500.00 included for the damage, so it is disrespectful to me that they did not notify me in time and avoid to go there, it didn't seem fair to me because even the website doesn't show the damage to the car. The truth is, if you think that selling is your job, you should at least be honest.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Had a great experience at Norris. Wilson was outstanding, very knowledgeable of the vehicles and has wonderful personality. Wilson made my husband and I fee very comfortable so much so that my husband my husband would have purchase a vehicle and he wasn't even looking. Wilson helped in finding a not only a great vehicle, but a purchase price that comfortably fit into my budget. Wilson is an Amazing salesman and made the experience excellent. Top #1 Salesman for Recommendation on my list. Thank you

Had a great experience at Norris. Wilson was outstanding, very knowledgeable of the vehicles and has wonderful personality. Wilson made my husband and I fee very comfortable so much so that my husband my husband would have purchase a vehicle and he wasn't even looking. Wilson helped in finding a not only a great vehicle, but a purchase price that comfortably fit into my budget. Wilson is an Amazing salesman and made the experience excellent. Top #1 Salesman for Recommendation on my list. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Had a great experience at Norris. Stan was excellent , very knowledgeable and a great personality. We have been using Norris for years and will continue to. Service dept got my car ready pretty quickly and was on my way.

Had a great experience at Norris. Stan was excellent , very knowledgeable and a great personality. We have been using Norris for years and will continue to. Service dept got my car ready pretty quickly and was on my way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sales department is great. I just bought my thid new car from Norris Ford and I appreciate the time and effort my sales rep Elijah Schlesinger gave in order for me to get the vehicle I wanted. I have been a customer of Norris Ford starting in 2009 when I bought my first Ford from them. Many thanks!

Sales department is great. I just bought my thid new car from Norris Ford and I appreciate the time and effort my sales rep Elijah Schlesinger gave in order for me to get the vehicle I wanted. I have been a customer of Norris Ford starting in 2009 when I bought my first Ford from them. Many thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Stan is fantastic! He will go the extra mile to find the new car that you have been searching for today!

Stan is fantastic! He will go the extra mile to find the new car that you have been searching for today!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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