Philpott Ford

Held my vehicle for 7 days. Not fixed, or even touched and Heather didn’t call once. No accountability! Horrible service! I will never be back.

THEY SALES MENS HAD NO IDEA WHAT THEY SELLING AND HOW TO WORK WITH OUT OF STATE CUSTOMERS

Austin was very attentive to my needs and was able to find the vehicle I wanted within hours whereas other Ford Dealerships either did not get back with me or were not interested in looking to help. The transition was flawless. Austin went out of his way to follow up several times to accommodate the delivery of my new Ford Explorer. Will definitely use this dealership again to purchase another vehicle and to recommend to others.

An overall great car buying experience. The only negative is I have to go back to get a spare key made. Great staff! Highly recommend!

Got a price on a car one day at 16,999.00, next day after expressing my interested raised the price to $19,999.00 with additional $2000 in add on.

We very recently bought a Jeep from Philpott Ford. We only drove the vehicle three or four times before a major issues started to arise. While the warranty we purchased fixed one issue, it did not cover the others. These issues should of been fixed before the vehicle was ever listed of sale. If a thorough inspection would been done on the vehicle while in their ownership, the issue would of been spotted and fixed. Or at least disclosed at the time of sale and at a lower price. This issue put the driver in an unsafe situation and could of been completely avoided if the dealership sold a trustworthy product. When reaching out for them to fix the problem we have been met with hostility and the refusal to make things right. We are very disappointed in our experience when dealing with Philpott. We decided to take our business elsewhere when shopping for vehicles in the future. We are advising others about the dishonest business practice.

Chip and Stacey are the best the are very knowledgeable on service and order the part I needed and had it here within a few days !!! Spot on dealerships !!!

Philpott is a long loved community dealership. Their commitment to their customers is exceptional. Service and parts are always on top of things and will make sure customers are taken care of!

Adam , was very helpful with my purchase and made the hole buys process very welcoming I will be going back to Philpott for my next new car.

I noticed antifreeze leaking from my wifes Explorer, turned out it was the water pump leaking. An appointment was made with Stacy Moffitt. I dropped the Explorer off at appointment time. Since I have an extended warranty and my vehicle was going to be in the shop longer than 24 hours I was supplied with a rental. Water pump was replaced. I was well pleased.