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Sam Scism Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (179 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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wonderful place to do business

First of all I met mark Sutton, he was not pushy he let me look at what I wanted to see, he was very helpful and he was just an awesome salesman he is a great asset to your company. the finance department was great all the way down to the guy who gave me a ride home. I would definitely recommend sam scism ford. thanks for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Danny, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Sutton is a valuable member of our team and will be pleased to hear your compliments as well. Congrats on your new car! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, David Scism GSM Info@samscismfordlm.com

nice clean dealership. salesman very pollite.

Salesman listened to what i was looking for. Didn't try to sell me what I didn't want. Salesman found the exact car I was looking for and got it for me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for dropping by to leave this great review, Brett! I'm so happy to hear that you received top-notch service from our sales staff. I hope that you are enjoying your new car fully and if you have any questions down the road, be sure to give us a call. We appreciate your business and we look forward to working with you again! Best regards, David Scism GSM Info@samscismfordlm.com

Fast service friendly clean since 72 with me

Fast friendly understanding I want the first question to say excellent it WILL NOT let me Rick been with them since 1972

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this great review, Ricky! I'm happy to hear that our team has consistently provided you with the friendly and efficient service we strive to deliver to each of our guests. We're thankful for your continued patronage! We appreciate your business and let us know if there's anything else we can do for you. Best regards, Jason McKague Service Director jmckague@samscismfordlm.com

Great service, facilities and staff

I bought a 2011 Toyota Venza that was used and in great condition. Brock Boren was my salesman and he did an excellent job in explaining car features, payment options, and general questions that I had. The financial lady, Aimee Miner, was helpful in going over the purchase details. All in all, I would rate my experience as excellent and I would be very likely to recommend anyone to Sam Scism Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary, we appreciate you taking time to leave us a great review! We are pleased to hear that Brock, Aimee and our team did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, David Scism GSM cdscism@hotmail.com

Great problem solving

The two men who helped us are outstanding sales people. This is our eighth vehicle from Sam Scism Ford, we don't buy every year, but when we do, we keep coming back. We needed a car right away due to catastrophic hail damage, and we could have bought a new or pre-owned car anywhere. But our friendships we have with the people there, the nearness to home, and their twenty year record with us of successful problem solving, has us coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Steven. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Sam Scism Motors any time! Best, David Scism GSM cdscism@hotmail.com

Great experience!

Brock Boren and staff made the purchase of our Mini Cooper an enjoyable experience. I will definately check out Sam Scism Motors the next time I am in the market for a vehicle. I will also share the positive experience with friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, thank you for reviewing your time spent at Sam Scism Motors. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Brock is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our vehicles. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best, David Scism GSM cdscism@hotmail.com

dwain asberry

Liz was wonderful in service. Very pleased. They found a solution to a problem with my truck I thought would never be solved. You should be very proud to have her as an employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words, Dwain. We are glad that Liz and our team could get your truck fixed up and back in good running order. If there is anything more we can do, please come back and see us again anytime. We look forward to your next visit! Best, Jason McKague Service Director jmckague@samscismfordlm.com

Good Service

The people are always friendly and helpful. They work with you on my schedule in getting the car fixed..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really enjoy reading your feedback, James! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

Friendly place

Since I was getting my first oil change on my new car there, I got my oil change for free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kendra, thank you for the feedback! We are happy to hear of your positive experience at Sam Scism Motors, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Jason McKague Service Director jmckague@samscismfordlm.com

Great buying experience

I was very pleased by the professionalism of Sam Scism Ford. They made the buying process very easy. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Tim! Thank you for choosing Sam Scism Motors, and we hope to see you again soon!