Reviews
Write a reviewPurchased a vehicle from the dealership after months of search. Left the dealership and realized that it did not have my #1 required feature. I tried to return the vehicle next day sitting that it did not have my number one feature that I have been looking for months. I told them that I was relying on my sales team to vet that it had the features I was looking for still declined my request for a return. Their response was. "We didn't force you to buy it" Buyer beware.
Purchased a vehicle from the dealership after months of search. Left the dealership and realized that it did not have my #1 required feature. I tried to return the vehicle next day sitting that it did not have my number one feature that I have been looking for months. I told them that I was relying on my sales team to vet that it had the features I was looking for still declined my request for a return. Their response was. "We didn't force you to buy it" Buyer beware.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a wonderful experience buying our car. Everyone was very helpful. We worked with robinson, who got us exactly what we were looking for. I’ll recommend this dealership to anyone.
Had a wonderful experience buying our car. Everyone was very helpful. We worked with robinson, who got us exactly what we were looking for. I’ll recommend this dealership to anyone.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our experience at Wickstrom Lincoln was the best car shopping experience we've ever had. From the moment we were greeted by Robinson with a friendly smile on his face, we felt comfortable. He asked what our preferred features were, explained how to operate the vehicles, and let us test drive them. I really feel he should get paid extra for letting a 74 year old female driver take the wheel during the rain! He was knowledgeable, friendly, professional, and, oh, those blue eyes. All kidding aside, Robinson was a pleasure to deal with from start to finish. Kelsey was just as knowledgeable with the financial end. She was efficient and left no questions unanswered. All in all, this was pretty much a perfect transaction. We wouldn't hesitate to purchase another vehicle from Wickstrom should we ever need one. We will highly recommend them to anyone who is looking for a vehicle. I left with the car of my choice and a smile on my face the entire drive home. Thank you, Robinson, Kelley and the Wickstrom staff.
Our experience at Wickstrom Lincoln was the best car shopping experience we've ever had. From the moment we were greeted by Robinson with a friendly smile on his face, we felt comfortable. He asked what our preferred features were, explained how to operate the vehicles, and let us test drive them. I really feel he should get paid extra for letting a 74 year old female driver take the wheel during the rain! He was knowledgeable, friendly, professional, and, oh, those blue eyes. All kidding aside, Robinson was a pleasure to deal with from start to finish. Kelsey was just as knowledgeable with the financial end. She was efficient and left no questions unanswered. All in all, this was pretty much a perfect transaction. We wouldn't hesitate to purchase another vehicle from Wickstrom should we ever need one. We will highly recommend them to anyone who is looking for a vehicle. I left with the car of my choice and a smile on my face the entire drive home. Thank you, Robinson, Kelley and the Wickstrom staff.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase