Reviews
Great service from the salesman, everyone at the
Great service from the salesman, everyone at the dealership was helpful and friendly. No pressure
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for purchasing your vehicle from us and taking the time to write about your experience. We appreciate your kind words. Happy Driving.
John the driver who got my car was great.
John the driver who got my car was great. Service was fast and efficient. All service completed and restored my gps. Nice job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.
Alina was great, Jeff was unavailable although I had an
Alina was great, Jeff was unavailable although I had an appointment with him. I would highly recommend Alina but never recommend Jeff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your business is appreciated! We believe that great service begins with great people, and we have the best. Alina takes pride in making sure our customers are in the vehicle that is right for them. Our team looks forward to serving you for many years to come.
Ryan in the service department is the best.
Ryan in the service department is the best. Always courteous, helpful and friendly regardless of the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business! We agree Ryan is a great team member that cares about customer satisfaction. Our team will be here for all your future automotive needs!
Courteous and helpful.
Courteous and helpful. Highly recommend the their service department for Genesis. Don’t know why this survey requires 15 words???
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and wonderful recommendation! Our Team will be here to serve you again!
Replaced my battery at no charge under warranty.
Replaced my battery at no charge under warranty. Had to wait a while, but I did have an appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and patience. We try hard to accommodate sudden car troubles. Happy Driving!
My car was not cleaned on the outside and the reason
My car was not cleaned on the outside and the reason given was the car wash was broken With all the car washes near the dealer they should have had the car washed for a small cost and have a satisfied genesis owner
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Please, accept my sincere apology on behalf of Gettel Genesis of Sarasota that you did not receive the excellent experience that we strive to give each customer. We take customer complaints very seriously and would like to assure you that our management team will review this matter. We do hope to restore your confidence back in our dealership and earn your business in the future.
Had a wonderful welcoming before I entered the building.
Had a wonderful welcoming before I entered the building. Staff was nothing but generous and understanding to my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very grateful that you took the time to leave a review! We value our customers and are glad to know that you received the great service you deserve! Thank you and have a wonderful day! Our team is here for all your future automotive needs.
Excellent customer service.
Excellent customer service. We worked with Ryan. He was professional and friendly. We were very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business! It is wonderful to hear that you are happy. Ryan and our Team anticipate working for you again in the future.
Prompt and efficient service center in Sarasota.
Prompt and efficient service center in Sarasota. Will use them again when I need service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and great review! We will be here to serve you!