Reviews
We were fortunate to have found Gettell and lucky to have
We were fortunate to have found Gettell and lucky to have been introduced to Alina. She is an excellent asset to the dealership and a great contact for Genesis car buyers. We drove over from St. Petersburg and worked with Alina to buy a 2023 GV70 that same day. It was en route and arrived within days. Alina coached the car through the new car process and paid special attention to my requests regarding these steps. Bravo Genesis for a great automobile and good catch Getell for hiring Alina.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your business is appreciated! We believe that great service begins with great people, and we have the best. Alina takes pride in making sure our customers are treated well. We wish you many miles of driving joy in your new GV70!
They found me a car, and didn’t price gauge me!
They found me a car, and didn’t price gauge me! Fantastic treatment from beginning to end .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for purchasing your vehicle from us and taking the time to write about your experience. We appreciate your kind words. Our Team wishes you many miles of driving joy!
The worst service department time and time again I
The worst service department time and time again I would never by another Genesis. Live the car hate the service and repairs.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear that you are not pleased. Our team of Genesis Certified Advisors and Technicians are dedicated to your concerns. If you are still experiencing issues, please reach out to our Service Manager, Tom Hayes @ 941-923-1411. Your business and satisfaction are our number one priority!
Did not receive a second key.
Did not receive a second key. Over all experience was okay. To many fees. Some what happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business! If your concern has not been remedied, please reach out to your Salesperson, David Guillaury. We are here to serve you.
Good service and a friendly and efficient personnel who
Good service and a friendly and efficient personnel who try hard to make the owner comfortable .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty to our Service Center. Our Staff will be happy to serve you again.
appreciate the good/attentive service
Good service .
Good service . No hassle. Very good loaner vehicles. Close to where we live. Thanks . Until next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. Our Team will be here to keep your Genesis running great for many years to come.
I'm used to a much higher level of service.
I'm used to a much higher level of service...like Mercedes...for a supposedly high end car like the Genesis...this is not the case.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate the opportunity to serve you. We will soon have a new facility, where we will have more parking, service bays, expanded capabilities and amenities, and the ability to further expand well into the future for our great Genesis customers. We hope to have another opportunity to earn your business in the future. Happy Motoring!
Always great dealing with them.
Always great dealing with them. Professional staff and always kind. Go above and beyond. I appreciate it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are overjoyed to read your review. We take pride in providing outstanding service to our customers and are very happy that our hard work resulted to 5 stars! We will make sure that the rest of the team reads your review because we are sure that it will brighten up their day the way it did ours.
Very courteous service department.
Very courteous service department. Ryan took the time to make me feel welcome and appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business! Ryan and our Team wish you many miles of driving joy!
Work is done well.
Work is done well. Last two times I have had service the air in tire pressure reads wrong - the display shows higher pressure put in tires - front tires 5 l pounds higher than rear.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business. Our Team will be here to serve you again.