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Dutton Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great service people that really care

it is like visiting family and the service dept takes care of me in the same manner. the rest of the dealers should follow buttons lead,it would make the world a better place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Patient, kind, friendly, efficient service

Brian in the service department is wonderful! Last year I was rear ended on the freeway and my CD changer quit working. It took several weeks but it finally got replaced. One year minus a day of the replacement while I was ejecting CDs it froze up. Realizing it should still be under warranty I called. Brian told me to bring it in and he would see what could be done. He didn't make promises he couldn't keep, but to my delight when I got home from a planned day in Laguna with some friends there was a message on my machine that the car was done! We have taken our vehicles for service at Dutton for many years because the service advisors communicate well with us , the cashier is always friendly, and the cars always returned to us clean! We can't say this about some other local dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership and friendly staff!

Very friendly and helpful! I would definitely recommend this dealership to all of my family and friends they always take good care of you and make sure your needs are a priority !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful Service

My over all experience with Dutton Motors have been great , very friendly staff, clean waiting area, the intake staff keeps you informed about your car. Glad I bought my car at Dutton Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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purchasing a new car and service on that car

the reason I go to Dutton motors is because their service is always excellent. I come in and Brian knows me by name, He asks me all the right questions and gets my care taken care of in a timely manner. Both my sister and I bought our cars there and will continue to do business with them in the purchasing of new cars and the service of those cars. thank you Annette tallon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Top Service

We have bought several cars and a truck at the Dutton dealership since 1983 and have been pleased with our service experiences over the years. Dutton has kept all our vehicles in top mechanical condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always Excellent

As with every time I bring my Yukon in Dutton Motors did a great job including a paint match that is perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

WE FEEL THAT GMC ARE EXPERTS IN RENDERING THEIR SERVICES TO THEIR CUSTOMERS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Dealership around.

Great customer service. I took my truck in for warranty service, I was told the truck would have to stay over night as it was a pretty timely repair. there service team had my truck done the same day. very happy with this dealership. I have to give a special THANKS to Ed for handling my vehicle service needs and setting me up with a loaner car for the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service and communication!

Excellent service, communication was great and scheduling was accommodating to my schedule. No hidden surprises and the work exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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