Reviews
Top notch dealership
We just purchased our 3rd Forester from Huebners and could not be more pleased with the treatment we have received.Rob and Adam have great customer service skills and made our experience enjoyable.It is a pleasure doing business at a place that knows how to treat its customers and values their business.I would like to thank them for that.God bless
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!
An A+ 110% great professional experience!
Huebner Chevrolet strives on the utmost professionalism and hospitality in pleasing its customers! The experience is great . I would recommend Huebner to any and everyone as a great car buying experience! My sales consultant, Kira Manbeck , deserves to be rated as employee of the month for May because she went above and beyond to make sure my car buying experience was professional, fun and friendly, not to mention I always feel like part of the family. I almost cried because, it was my birthday and my first truck ! So, thank you Huebner Chevrolet and thank you Kira Manbeck ! Thank you for my birthday present ! Charles F Haese chaese5@hotmail.com
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Kira here at Huebner Chevrolet! We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Impressed and Satisfied with my Huebner purchase.
My return home drive to Pittsburgh from Carrolton was uneventful, due to Huebner’s cautious and thorough inspection and upgrading of all auto functions prior to selling the car to me. Although it rained, the wiper blades were smooth and clearly new, providing me great visibility the long drive, which I made on fuel Huebner kindly filled into the tank prior to my arrival. The ride was comfortable on the new tires Huebner provided, and the spotless condition the car was turned over to me, was gratifyingly consistent with the way I personally maintain my own vehicles. Everything Vickie Grindstaff told me about the car over the phone was true down to the seat repair correctly executed. The time she took to answer my questions during the initial phase of research, and even test-driving the car for me to avoid an unnecessary visit, helped seal the deal. Vickie thoughtfully contacted me prior to our scheduled appointment to obtain personal information including an insurance card which I had my underwriter email out. With all details in hand, she arranged a coordinated show-room and purchase visit that exceeded all expectations. This was the first time buying from Huebner, but likely not the last!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Second Subaru from Huebner
In 2013 we bought our first new Subaru a Crosstrek. Yesterday we bought our second and upgraded to a Forester. I have to say the first was an excellent car. Pretty much oil changes, one set of brakes front and rear, one set of tires in 119K miles. Only issues we had both rear wheel bearings replaced and 1 recall. She has loved this car since day one and it was a bit of a struggle for here to move to a slightly larger vehicle. We both are impressed with this Forester. The changes in technology in 7 years is quite different. This vehicle is quite amazing for the price point. If you are in the market for a compact SUV then this one certainly needs to be on your short list to test drive. Also Rob Forbes is our go to guy at Huebner. We bought from him in 13 and now 20. Good guy to deal with. The facility and staff are about right in the middle between where we live and Byers in Columbus. The small town atmosphere and no pressure buying experience is worth it. Your not a number in line to get to see your sales person. Rob worked us and one other person and sold 2 cars yesterday. ON HIS DAY OFF! So if you are in the market for a quality car Subaru should be on the short list to test drive and Huebner in Carrolton Ohio is less than a tank full of gas away from most anywhere in Ohio.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!
Best Dealership
Shane and Brady were Both Fantastic. They listened to what I wanted and required without trying High Pressure sales. Best I have ever dealt with! VERY Happy with dealing with both. HIGHLY RECOMMEND DEALER AND SALES REPS!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This GREAT team has my implicit trust.
Josh Cole (General Manager), Vicki and Brady (Sales), and Teri (Service Advisor) were excellent. I purchased a used vehicle that had a couple problems. While there isn't an excuse for the oversights, they were certainly understandable in light of the current national circumstances (1 month closure d/t COVID-19). Regardless, they were incredibly accommodating. There was complete transparency. They, also, didn't just throw things at me to try to make us happy. They tried to HELP and they DID! They truly embodied the fact that greatness is not a function of circumstance. Greatness, is largely a matter of conscious choice. They CHOSE to help and were effective at it. I will CERTAINLY return here for future purchases and if I were in this field, this would be a place I would want to work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
Used truck
First time dealing with huebner and I must say it was exceptional ! Will shop there again ! Julie was great keeping me informed on a vechile I was looking at ! A
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, congratulations on your new vehicle! We're pleased to know Julie was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!
Huebner Chevrolet Subaru Experience
Huebner has a beautiful facility. The staff was friendly and welcoming. Vickie, who I dealt with, was great with communication and helped make my first time buying a car very easy to accomplish. The only issue I had with this buying experience was how terribly dirty the car I bought was. I don’t know if maybe they don’t detail used cars that they have on the lot, but ANYTHING would have been better than what I saw when I opened up this car. They did not detail one thing. Someone please feel free to let me know if this is common with used vehicles. But they did not wipe any dirt away, they did not clean any crack or crevice, and they for sure did not ever take a vacuum to the inside of this car. Streaks and marks all over the windows. And if they did wipe up anything on the interior I would have bet my life that they were lying to me. Two weeks later and I’m still finding dried liquid stains and dirt marks all over the inside. Not to mention all of the hair and dirt that was left laying behind. I drove 3 hours from Pennsylvania to buy the car and they didn’t even attempt to clean the inside at all. It was very disappointing. Spent the last two weeks I have had it cleaning one thing after the other. I could understand it being a little dirty since it was used, but this was embarrassing and as a dealer I just could not see how they just let this all go.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we regret to hear that you had this experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (330) 476-9900 at your earliest convenience so we can work towards a resolution. We look forward to hearing from you.
Used car purchase
I found the 2020 Chrysler Pacifica on cars.com and contacted Kira via gmail. She was very helpful and did everything she said she would in a timely manner. Generally very satisfied with my purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Heubners
Thank you for again bringing me and another Subaru together. Julie and the rest of the staff were friendly and helpful. I felt that Julie was truly looking for the right car for me. The extra work on the car to make it perfect was very well done and it was delivered to my driveway!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
