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Huebner Subaru

(1,282 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed
2013 state dealer award
View 6 awards
2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (330) 791-3000 (330) 791-3000
Used (330) 791-3044 (330) 791-3044
Service (330) 791-3114 (330) 791-3114

Reviews

(1,282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huebner Subaru from DealerRater.

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New Subaru Crosstrek

I purchased a Subaru Crosstrek and it was my first Subaru and my first experience at this dealership. Everyone was very helpful and it was easy and even fun to do business with them. It took about an hour to get there but it was after a snowstorm and following a salt truck. It snowed all the way home and my new Subaru did not have any issues. I even passed several stranded vehicles and finally arrived in the Ohio Valley to find I 70 shut down due to wrecks. I feel confident that my Subaru will take me anywhere in any conditions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

NO HASSLE,NO PRESSURE

I just want to say thank you Kira for a job well done. This is how selling and buying a vehicle should be. No Hassle or any pressure. I also want to say that you made my day because my girlfriend was very,very happy. I also want to say thanks to everyone else their, for making this happen. Because it takes a team to make things happen.....sincerely Dave Osler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Had a great experience purchasing a vehicle from Huebner. Courteous and professional salesman. Great overall experience. I would definitely purchase another vehicle from them. Very large selection and I found the vehicle I had been looking for at a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our entire team works together with your budget to get you the best deal possible. We are glad you are satisfied with your purchase. Have a great day!

I do not recommend this dealer for a few reasons. 1. The...

I do not recommend this dealer for a few reasons. 1. The wait to meet with a sales rep was extensive and even after I had an appointment I spent over 4 hours there. 2. I bought a car and repairs were agreed to be fixed. I made an appointment for the repairs and was told upon arrival that the parts weren’t there. I have had my car for about 2 months and I am still driving around with a mirror that is duck taped on. Service department is hard if not impossible to get a hold of and sales person was unprofessional after the completion of the sale texting me her personal issues as an excuse in not getting everything completed. Don’t make a 23k mistake like I did! Go elsewhere!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very efficient. Vickie was tremendous and professional....

Very efficient. Vickie was tremendous and professional. Quick to reply to phone calls and emails. Time spent at the dealership was minimal. I’m completely satisfied with my Subaru WRX purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience!

Vickie Grindstaff made the process of purchasing my new car super easy. She and I communicated via email and text and she had everything ready when we arrived that evening. After a successful test drive, the process was completed in under an hour. Highly recommend Huebner, Vickie and the entire team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

I found and purchased my new Infinity QX30 on their...

I found and purchased my new Infinity QX30 on their website and it was super easy. Vickie was super helpful and made it super easy! I highly recommend Vickie and Huebner! The entire experience was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Found the car we were interested online, went to the...

Found the car we were interested online, went to the dealership to test drive. We had a most positive experience with no high pressure sales tactics. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer

Excellent. Staff very professional, courteous and helpful - friendly - no pressure - answered all our questions - pricing beat competitors. Made the car buying process comfortable. My daughter ended up buying a car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're glad to hear we could provide you and your daughter with such great service. We sincerely value your business and look forward to your next visit! Take care!

Best buying experience ever! I told Them what I was...

Best buying experience ever! I told Them what I was wanting and they had it available when I got there. No pressure and best PRICE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.