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Shults Subaru

(70 reviews)
Visit Shults Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed

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New (866) 503-8307 (866) 503-8307
Used (866) 511-7472 (866) 511-7472
Service (866) 513-5831 (866) 513-5831

Inventory

See all 35 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2026.
At Shults Subaru, we're more than just a car dealership in Jamestown. We're also members of the greater Dunkirk NY, Fredonia NY, Salamanca NY and Westfield NY communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Subaru sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Welcome to Shults Subaru!

Service center

Phone number (866) 513-5831

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shults Subaru from DealerRater.

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Friendly and very helpful with my questions. Explained features about my new car inside and out. This is my second Subaru from your dealership.

Friendly and very helpful with my questions. Explained features about my new car inside and out. This is my second Subaru from your dealership.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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The staff has always been, and continues to excel in all phases (communication, knowledge, and service).

The staff has always been, and continues to excel in all phases (communication, knowledge, and service).

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing our communication, expertise, and service continue to meet your expectations means a lot to our service department. We appreciate you trusting us with the service on your Subaru Ascent.

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Friendly staff Bev was a wonderful sales person would definitely recommend her to others clean

Friendly staff Bev was a wonderful sales person would definitely recommend her to others clean

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your kind words about our friendly sales team and clean showroom mean a lot to us. Congratulations on your new Subaru Outback, and we appreciate you recommending our team to others.

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Bev is so knowledgeable and also fun to be with. We love Shults Subaru and will be lifelong customers!

Bev is so knowledgeable and also fun to be with. We love Shults Subaru and will be lifelong customers!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing you plan to be lifelong customers means a lot to our team. We’re glad our staff could make your Forester purchase both informative and enjoyable.

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Knowledgeable, professional, and helpful staff providing excellent guidance and support. Great complimentary services with fair pricing.

Knowledgeable, professional, and helpful staff providing excellent guidance and support. Great complimentary services with fair pricing.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your comments about our team’s expertise and support reflect how our service department prioritizes clear guidance. Knowing our complimentary services and fair pricing added value to your Mazda CX-5 service is rewarding.

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I loved working with Alicia! She is so easygoing and made the whole process of buying a car less stressful.

I loved working with Alicia! She is so easygoing and made the whole process of buying a car less stressful.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing you found our service approach easygoing and stress-free means a lot to our team. We’re glad our service department could care for your Subaru Crosstrek with ease.

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They were great. Much appreciated! Made an appointment online and wasn't able to add a service I wanted and they were able to add it when I dropped off!

They were great. Much appreciated! Made an appointment online and wasn't able to add a service I wanted and they were able to add it when I dropped off!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could add the extra service to your Subaru Legacy when you dropped off. Your praise for our team’s flexibility means a lot to us.

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The service center is the best! I always make appointments with either Becky or Eric for service. Both always greet me with a smile and take time to explain what is being done to my Forester whether it be for inspection/maintenance or a repair. All is completed in a timely manner and there are never any surprises. Kudos to the service department for their professionalism and friendly service!!

The service center is the best! I always make appointments with either Becky or Eric for service. Both always greet me with a smile and take time to explain what is being done to my Forester whether it be for inspection/maintenance or a repair. All is completed in a timely manner and there are never any surprises. Kudos to the service department for their professionalism and friendly service!!

Rating breakdown (out of 5):
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your praise of our team’s friendly greetings and thorough explanations truly highlights what we aim for in every service appointment. Our service department is pleased we could complete your Forester’s inspection, maintenance, and repairs promptly and without any surprises.

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We love the service department at Shults Subaru, we get fast reliable service to our Crosstrek

We love the service department at Shults Subaru, we get fast reliable service to our Crosstrek

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your praise for fast, reliable service highlights our team’s dedication to efficient, dependable care. We’re pleased we could provide prompt service for your Crosstrek.

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My second vehicle that I purchased from Shultz and I’ve always received excellent service. Thank you!

My second vehicle that I purchased from Shultz and I’ve always received excellent service. Thank you!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that you’ve consistently received outstanding service, now with your Outback, is truly rewarding. Your loyalty and kind words about the service mean a lot to our team.

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