Reviews
quick service, clean waiting area and friendly staff, I'd return to them as needed
quick service, clean waiting area and friendly staff, I'd return to them as needed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our quick service, clean waiting area, and friendly staff made for a positive visit means a lot to us. Thank you for trusting us with the service on your Outback; we’re here whenever you need us.
Personnel is always helpful and pleasant. I had an oil change and they also took time to wash my car. Thank you
Personnel is always helpful and pleasant. I had an oil change and they also took time to wash my car. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our team taking time to wash your Forester after the oil change highlights our commitment to going the extra mile. Hearing that our personnel were helpful and pleasant means a lot to our service team.
The service center is great but it is very annoying to me that these emails are addressed to John. The Suburu is my car (Julie). And so is this email address
The service center is great but it is very annoying to me that these emails are addressed to John. The Suburu is my car (Julie). And so is this email address
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The people we have interacted with in sales -- Brennan and Alisha -- have been wonderful. It's a damned shame that this dealer has taken a political stance on EVs. The dealership's process for supporting new car owners on the features and function of the vehicle is excellent. That's Alisha's role. She shared that we were her *FIRST* EV delivery, so there were many questions she needed to follow up on. That's no shade on her. But this owner (and the owner spans several dealerships and flavors of cars in the area) has prioritized political intransigence over market leadership. Car buyers I know have traveled to other markets 1 to 1.5 hours away to buy/lease EVs that should be available and promoted here.
The people we have interacted with in sales -- Brennan and Alisha -- have been wonderful. It's a damned shame that this dealer has taken a political stance on EVs. The dealership's process for supporting new car owners on the features and function of the vehicle is excellent. That's Alisha's role. She shared that we were her *FIRST* EV delivery, so there were many questions she needed to follow up on. That's no shade on her. But this owner (and the owner spans several dealerships and flavors of cars in the area) has prioritized political intransigence over market leadership. Car buyers I know have traveled to other markets 1 to 1.5 hours away to buy/lease EVs that should be available and promoted here.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Started on time took the 2 hours they said.got the car back now more needed done to it
Started on time took the 2 hours they said.got the car back now more needed done to it
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Cory Warner & Kory Higgs are 2 GREAT assets to the SUBARU Dealership,GRE,AT PEOPLE AND VERY , VERY HELPFUL ...
Cory Warner & Kory Higgs are 2 GREAT assets to the SUBARU Dealership,GRE,AT PEOPLE AND VERY , VERY HELPFUL ...
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our support during your Subaru Outback service felt so helpful and friendly is truly rewarding. Hearing you found our staff to be great assets means a lot to us.
They are always attentive to our needs. They work with us on scheduling and needs.
They are always attentive to our needs. They work with us on scheduling and needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our attentiveness and flexible scheduling for your Forester’s service reflects how our service team prioritizes your convenience. Hearing that our attentiveness and scheduling flexibility met your needs means a lot to us.
Excellent customer service provided by the dealership. They explain the work being done. We waited for our vehicle; the waiting room was clean and a safe place to wait. The services were provided in a timely manner! Definitely recommend this service center!
Excellent customer service provided by the dealership. They explain the work being done. We waited for our vehicle; the waiting room was clean and a safe place to wait. The services were provided in a timely manner! Definitely recommend this service center!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team is pleased we could explain each step of the work on your Subaru Outback. Knowing you felt at ease in our clean, safe waiting area and that your service was completed promptly is rewarding. Thank you for recommending our service center!
My service was completed on time of scheduled appointment… employees were very cordial, thorough, and service was done in a very timely manner
My service was completed on time of scheduled appointment… employees were very cordial, thorough, and service was done in a very timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Crosstrek stayed on schedule and that our team could provide courteous, thorough work without delay. Knowing our team’s attentive and timely approach met your expectations is truly rewarding.
All 3 people we dealt with were a joy to work with and it just doesn't get any better than what we experienced. A+
All 3 people we dealt with were a joy to work with and it just doesn't get any better than what we experienced. A+
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five-star rating. Hearing that working with Matt and our team on your new Crosstrek was such a pleasure really means a lot to us.