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Shults Subaru

(64 reviews)
Visit Shults Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed

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New (866) 503-8307 (866) 503-8307
Used (866) 511-7472 (866) 511-7472
Service (866) 513-5831 (866) 513-5831

Inventory

See all 34 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2026.
At Shults Subaru, we're more than just a car dealership in Jamestown. We're also members of the greater Dunkirk NY, Fredonia NY, Salamanca NY and Westfield NY communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Subaru sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Welcome to Shults Subaru!

Service center

Phone number (866) 513-5831

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shults Subaru from DealerRater.

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They were great. Much appreciated! Made an appointment online and wasn't able to add a service I wanted and they were able to add it when I dropped off!

They were great. Much appreciated! Made an appointment online and wasn't able to add a service I wanted and they were able to add it when I dropped off!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could add the extra service to your Subaru Legacy when you dropped off. Your praise for our team’s flexibility means a lot to us.

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The service center is the best! I always make appointments with either Becky or Eric for service. Both always greet me with a smile and take time to explain what is being done to my Forester whether it be for inspection/maintenance or a repair. All is completed in a timely manner and there are never any surprises. Kudos to the service department for their professionalism and friendly service!!

The service center is the best! I always make appointments with either Becky or Eric for service. Both always greet me with a smile and take time to explain what is being done to my Forester whether it be for inspection/maintenance or a repair. All is completed in a timely manner and there are never any surprises. Kudos to the service department for their professionalism and friendly service!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your praise of our team’s friendly greetings and thorough explanations truly highlights what we aim for in every service appointment. Our service department is pleased we could complete your Forester’s inspection, maintenance, and repairs promptly and without any surprises.

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We love the service department at Shults Subaru, we get fast reliable service to our Crosstrek

We love the service department at Shults Subaru, we get fast reliable service to our Crosstrek

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your praise for fast, reliable service highlights our team’s dedication to efficient, dependable care. We’re pleased we could provide prompt service for your Crosstrek.

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My second vehicle that I purchased from Shultz and I’ve always received excellent service. Thank you!

My second vehicle that I purchased from Shultz and I’ve always received excellent service. Thank you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that you’ve consistently received outstanding service, now with your Outback, is truly rewarding. Your loyalty and kind words about the service mean a lot to our team.

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Heather was wonderful to deal with, very personable and knowledgeable, thank you for the great buying experience!!

Heather was wonderful to deal with, very personable and knowledgeable, thank you for the great buying experience!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hearing that our sales associate provided a personable, knowledgeable experience when you purchased your Toyota Tundra means a lot to our team. Thank you for choosing us for your Toyota Tundra purchase.

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Great experience, friendly staff. They work with you to get you driving what you want. Best customer service.

Great experience, friendly staff. They work with you to get you driving what you want. Best customer service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We’re happy our team could help you drive off in the Subaru Crosstrek you wanted, and knowing you enjoyed our friendly, supportive approach means a lot to us.

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They check my car and let me know what is needed. You are taken care of in a timely manor.

They check my car and let me know what is needed. You are taken care of in a timely manor.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your note about staying informed on needed repairs and prompt care for your Forester highlights our service department’s approach. Hearing that you felt informed and taken care of promptly means a lot to us.

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always clean,does their best to fit me in. Being a senior citizen that means a lot and the shuttle is an extra perk.

always clean,does their best to fit me in. Being a senior citizen that means a lot and the shuttle is an extra perk.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing you find our service area consistently clean and appreciate how we fit you in means a lot to our service team. We’re glad the shuttle service adds extra convenience during your Subaru Impreza service visits.

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Inspection and oil change were great. They gave me information about what I need to do to my Outback in the near future.

Inspection and oil change were great. They gave me information about what I need to do to my Outback in the near future.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that our inspection and oil change exceeded your expectations means a lot to our service department. We’re glad we could provide clear guidance on your Subaru Outback’s upcoming maintenance needs.

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Great place for service. Very detailed and informative especially if issues arise. We are very happy with the service.

Great place for service. Very detailed and informative especially if issues arise. We are very happy with the service.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team could provide detailed, informative service on your Subaru Crosstrek. Knowing you’re very happy with our work means a lot to us.

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See all 64 reviews

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