Reviews
The service was great and very thorough, they even found
The service was great and very thorough, they even found a screw in my tire and repaired it. Thank You!
The service was great and very thorough, they even found
The service was great and very thorough, they even found a screw in my tire and repaired it. Thank You!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely no pressure to sell you a car at this
Absolutely no pressure to sell you a car at this dealership. Just a very nice and friendly staff. After purchase Robert was there at every point to be sure we knew how to operate all the features of our Forester. Excellent experience!!!
Absolutely no pressure to sell you a car at this
Absolutely no pressure to sell you a car at this dealership. Just a very nice and friendly staff. After purchase Robert was there at every point to be sure we knew how to operate all the features of our Forester. Excellent experience!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. Please don't hesitate to reach out to us if you have any questions about your new Subaru Forester.
They are prompt, honest, and friendly.
They are prompt, honest, and friendly. I felt like I was treated like a family member.
They are prompt, honest, and friendly.
They are prompt, honest, and friendly. I felt like I was treated like a family member.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this great review. We work hard to provide great customer service. Thank you for your business, we look forward to helping you again in the future.
Very friendly and I felt very comfortable there.
Very friendly and I felt very comfortable there. I'm struggling with money and they accepted my plea and they didn't over charge me
Very friendly and I felt very comfortable there.
Very friendly and I felt very comfortable there. I'm struggling with money and they accepted my plea and they didn't over charge me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business. We appreciate you taking the time to leave us this review.
we had Ron Byers help us, and we were very pleased.
we had Ron Byers help us, and we were very pleased. The last 2 times we were at your dealership we were very disappointed and thought we would give it one more chance and very glad we did. The new management is great. So glad you changed. Send letters to customers so they will know it is back to great again like when Lori worked there. Ron will be a great asset to your business.We will be back.
we had Ron Byers help us, and we were very pleased.
we had Ron Byers help us, and we were very pleased. The last 2 times we were at your dealership we were very disappointed and thought we would give it one more chance and very glad we did. The new management is great. So glad you changed. Send letters to customers so they will know it is back to great again like when Lori worked there. Ron will be a great asset to your business.We will be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great review. We will share this with Ron and the rest of our team. Please don't hesitate to reach out if you have any questions about your vehicle.
Service people are nice.
Service people are nice. However, after a $2,300 service the wiper fluid was left empty. Makes me wonder what else is low. The little things matter!
Service people are nice.
Service people are nice. However, after a $2,300 service the wiper fluid was left empty. Makes me wonder what else is low. The little things matter!
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. The little things do matter and we work hard to make sure things like that don't happen. We are very sorry this was missed on your vehicle.
Window was fixed quickly and seems to be working fine.
Window was fixed quickly and seems to be working fine. Loved how nice and clean car was when I got back.. Asked them to fax insurance the bill hoping they would reimburse some of it. Sure they did but insurance hasn't responded and let me down...
Window was fixed quickly and seems to be working fine.
Window was fixed quickly and seems to be working fine. Loved how nice and clean car was when I got back.. Asked them to fax insurance the bill hoping they would reimburse some of it. Sure they did but insurance hasn't responded and let me down...
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this great review. Please let us know if we can assist you again in the future.
Service was good, however I asked for a dash light to be
Service was good, however I asked for a dash light to be looked into months ago with my last service. The light was shut off but the issue was not resolved. This time I asked again, Robert shut it off again but it came right back on. Serivce then found that the sensor was cracked and needs replaced.
Service was good, however I asked for a dash light to be
Service was good, however I asked for a dash light to be looked into months ago with my last service. The light was shut off but the issue was not resolved. This time I asked again, Robert shut it off again but it came right back on. Serivce then found that the sensor was cracked and needs replaced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Andria. Thank you for choosing Stateline Auto Ranch Subaru. We appreciate your business. At your convenience would you please contact me, as I would like to make sure this issue has been taken care of. Bbouton@autoranchgroup.com Sincerely, Beau Bouton.
The service department did a great job accommodating
The service department did a great job accommodating servicing of my 2017 Nissan Rogue before I had to go out of town. They provided ride to and from my Fruitland Substitute Teacher Training on the day of service. They also provided a list of recommended service needed with possible cost. FINALLY, to my surprise, my vehicle was given a bath!!! I really appreciated the accommodations and friendly helpful people. Looking forward to bringing my vehicle in again! :-)
The service department did a great job accommodating
The service department did a great job accommodating servicing of my 2017 Nissan Rogue before I had to go out of town. They provided ride to and from my Fruitland Substitute Teacher Training on the day of service. They also provided a list of recommended service needed with possible cost. FINALLY, to my surprise, my vehicle was given a bath!!! I really appreciated the accommodations and friendly helpful people. Looking forward to bringing my vehicle in again! :-)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving this review. We appreciate your business and for taking the time to rate us. Enjoy your clean car.
Was travelling when my 2021 Outback experienced some
Was travelling when my 2021 Outback experienced some mechanical issue. We limped into the dealership where we met Robert Head, explained our experience, and answered his questions. Within an hour, my vehicle was repaired, and we continued on our trip with a freshly washed vehicle. Robert is a rockstar at your dealership with the support of professionals who take pride in their work. A Grateful Thank You to the dealership and the personnel I interacted with.
Was travelling when my 2021 Outback experienced some
Was travelling when my 2021 Outback experienced some mechanical issue. We limped into the dealership where we met Robert Head, explained our experience, and answered his questions. Within an hour, my vehicle was repaired, and we continued on our trip with a freshly washed vehicle. Robert is a rockstar at your dealership with the support of professionals who take pride in their work. A Grateful Thank You to the dealership and the personnel I interacted with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and the 5-star rating. We appreciate your business and are happy we were able to assist you and get you back on the road. Safe travels.