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Sterling Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

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Sterling GMC College station tx

Ask for Jacob Ollinger best salesman in the state , great attitude, skills and knowledge

Sterling GMC College station tx

Ask for Jacob Ollinger best salesman in the state , great attitude, skills and knowledge

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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[email protected]

Everything was good, except I was a little confused. Serviceman called to say my battery was getting bad. Gave permission to change. Two hours later it had not been done. I had to have my car, so we didn't replace the battery. On the window sticker it showed my battery as being good.

[email protected]

Everything was good, except I was a little confused. Serviceman called to say my battery was getting bad. Gave permission to change. Two hours later it had not been done. I had to have my car, so we didn't replace the battery. On the window sticker it showed my battery as being good.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Encounter at Sterling Auto

Sales person was Gee Cao. He did a nice job; he was not pushy or pressure us to buy, but did a very good job of demonstrating a vehicle we were interested in. Great help and explanations during the purchase process and afterwards he demonstrated the workings inside the vehicle and even set synced my Iphone to the car. I would definitely recommend him for good service.

Great Encounter at Sterling Auto

Sales person was Gee Cao. He did a nice job; he was not pushy or pressure us to buy, but did a very good job of demonstrating a vehicle we were interested in. Great help and explanations during the purchase process and afterwards he demonstrated the workings inside the vehicle and even set synced my Iphone to the car. I would definitely recommend him for good service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

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Estimate

I simply wanted an estimate to replace two front struts and they are holding my vehicle trying to charge me $179 for the estimate! 😡

Estimate

I simply wanted an estimate to replace two front struts and they are holding my vehicle trying to charge me $179 for the estimate! 😡

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (979) 846-5555 and we will do our best to make this better.

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Retired

My first time at your business. Just moved to the area. First class service and done in minimum time while I waited in a very nice area. Ross went out of his way to be of help. I?ll be back Thank you.

Retired

My first time at your business. Just moved to the area. First class service and done in minimum time while I waited in a very nice area. Ross went out of his way to be of help. I?ll be back Thank you.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kuratko, Louis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

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Great Service Department

Have always been pleased with the work completed on our vehicle. Timely, courteous and always willing to work with me.

Great Service Department

Have always been pleased with the work completed on our vehicle. Timely, courteous and always willing to work with me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Garzacs, we're happy to hear you had such a positive experience with our team!

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Screen repair

The dealer was timely with my repair and washed my car-YAY!

Screen repair

The dealer was timely with my repair and washed my car-YAY!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Workman, Robyn Lynn, we're glad you had such a wonderful experience with us!

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Bad service department

My truck was taken in to be serviced and the low coolant light was on when I took it in and it was still when I left. The technician had to have seen it but never addressed it or talked to me about it. When my truck was brought back and parked it was left in reverse instead of park. My oil change took an hour and a half, when I went to ask how much longer the service advisor told me it was being brought up but 15 minutes later it still wasn’t brought back to me.

Bad service department

My truck was taken in to be serviced and the low coolant light was on when I took it in and it was still when I left. The technician had to have seen it but never addressed it or talked to me about it. When my truck was brought back and parked it was left in reverse instead of park. My oil change took an hour and a half, when I went to ask how much longer the service advisor told me it was being brought up but 15 minutes later it still wasn’t brought back to me.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Only complaint is that the online service scheduling still is not working!

Great Service

Only complaint is that the online service scheduling still is not working!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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How car buying process should be!

As a consumer i have high standards for any place i choose to earn my time and money, Sterling has definitely made me gasp when i think about a rewarding shopping experience, my salesmen Jean Saint jour couldnt have been a better salesman, im a give and take person and respect is big, my experience with my buying process was great, usually im the one ranting about how bad service is. Sterling you got me on this one! Keep it up and make sure to ask for Jean!

How car buying process should be!

As a consumer i have high standards for any place i choose to earn my time and money, Sterling has definitely made me gasp when i think about a rewarding shopping experience, my salesmen Jean Saint jour couldnt have been a better salesman, im a give and take person and respect is big, my experience with my buying process was great, usually im the one ranting about how bad service is. Sterling you got me on this one! Keep it up and make sure to ask for Jean!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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