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Durango Toyota

(166 reviews)

Reviews

(166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I Recently bought a 2014 cross track from Durango motor

I Recently bought a 2014 cross track from Durango motor company. Rod who help me with the purchase of my vehicle was very helpful and the customer service was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rod McBroom was excellent -- we purchased a new Avalon

Rod McBroom was excellent -- we purchased a new Avalon Hybrid and he and the team at Durango Motor helped us learn how to work all the electronics and worked hard to find us a new hybrid car. Buying this car was easy and did not take all day like some dealerships. Rod has always been helpful whenever I had a question. I do not see McBroom's name on this list but give him 5 stars for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

picking up 2022 RAV4 prime tomorrow!

picking up 2022 RAV4 prime tomorrow! Excellent customer service, I've been working with Rod. All my concerns have been addressed thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zach Benz and the team at DMC were great to work with.

Zach Benz and the team at DMC were great to work with. I purchased from out of state and they made the experience awesome. I will buy from DMC again, even with the 12-hour drive back home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First off, I highly recommend! Zach Benz was my salesmen...

First off, I highly recommend! Zach Benz was my salesmen and when I tell you I went in not knowing what I was really looking for, I mean I had a list of like 10 different cars I might like. He worked with his team lead and found me a great car. I test drove two cars but the one they suggested first was the winner. I have worked in the car business for quite a few years and bought about 5 vehicles and this was by far the Quickest and smoothest experience. No pressure was applied, they were understanding and explained everything very well. 10 out of 10 for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Called looking for a truck, they didn’t have the one I...

Called looking for a truck, they didn’t have the one I was looking for, but wanted me to (come in) I live 3 hours away. We played this hame once before, but they said they had the car and when we arrived it had (just sold), tried to give them a second chance

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Justin was extremely helpful! I was very confused about...

Justin was extremely helpful! I was very confused about the settings on my 2021 RAV4, never having had a vehicle like this. (My previous was a 2008.). He sat with me in the vehicle and explained everything clearly. I was truly grateful for the time he spent with me! He clearly takes customer service to heart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this review! We appreciate your business. Hope you're loving that new RAV.

Sameer was a total professional and I genuinely loved my...

Sameer was a total professional and I genuinely loved my car buying experience. Everyone in the office was super friendly and I think their honesty is so refreshing and genuine. Outstanding people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, Phillip! We're so happy you enjoyed your Durango Motor Company purchasing experience. Hope to see you again!

I had my car in the Abra shop for body repairs and...

I had my car in the Abra shop for body repairs and decided to have the inside detailed. THEY DID A GREAT JOB! They cleaned every nook and cranny. It looked great! Worth every penny. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for this five star review - we appreciate it. We'll see you next time!

My wife and I drove from Colorado Springs to this...

My wife and I drove from Colorado Springs to this dealership after viewing a used Jeep Wrangler on the web. We had good communication from Rod and confirmed the Jeep would be available on our arrival. With great assistance from Lynn and Matt we also were able to obtain better financing terms than the pre approval from our own credit union. Needless to say we we pleased with our experience with DMC, Thanks again to Rod, Lynn and Matt. We would definitely recommend Durango Motor Company to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear you enjoyed your purchasing experience at our dealership! Thank you for taking the time to work with us, and for this great review. Take care, and enjoy that Jeep!