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Milton Ruben Toyota of Augusta

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,039 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience!

Despite us walking in towards the end of a busy Black Friday, we were quickly greeted and then assigned to a sales person, Patricia. She was very funny and patient throughout the experience, full of knowledge about our vehicle of interest. She did a good job answering our questions and it was refreshing to see her admit to areas she was unclear about while following up after she got clarification. She made this the fastest car purchase we have ever made. We were in and out in about 3-4 hours! Overall we had a great experience and found Milton Ruben Toyota to be a pleasant, clean, and professional dealership :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank-you! It is our goal to always be honest and forward with our customers, and it is always great to hear when those efforts make a customer happy! Thanks for taking the time to review us, and enjoy your new vehicle! Don't hesitate to let us know if you have any questions or concerns!

The service was Great, and my Dealer was Great

It was great, the first time I purpose a new car for myself and it went real smooth. Has a great Dealer thank Billy Dee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, delores!

Good People

The sales person was kind and reassuring.he talked me through the process.Was careful not to let me drive off the lot with the vehicle until it was thoroughly detailed all potential problems were addresses. Gave constant updates of the vehicle being prepared for delivery.Yes I would definitely go back to this dealership to purchase another vehicle or recommend them to a friend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the feedback, Larry!

Great Sales Team.

Chris Snader worked with me on getting the best trade in on a 2015 Equinox.I have purchased several new and used cars from this dealer. Connie Johns on finacing and John Nash on delivery.I don't go to any other dealer.why should I when they take of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Lloyd! We always aim for 100% Customer Satisfaction at Milton Ruben Chevrolet, and it's great to hear that our customers are noticing the efforts! Congrats on your Equinox, and please don't hesitate to give us a call if you have any questions or concerns! Thanks again!

Larry Shuler is a great Sales person.

I can't say enough good things about Larry. He spent a lot of time working with us to meet our needs. No pressure sales tactics were used at anytime. I don't know anyone who enjoys the often painful process of buying a car, so if your considering buying a car from Milton-Ruben you should ask for Larry Shuler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Larry is great! Thank you for the feedback, R2!

a wonderful experience shopping at Milton Ruben

I had a very enjoyable experience shopping at Milton Ruben Superstore and would recommend all my friends and colleagues to shop there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank-you for the feedback, Tyrone!

Service Survey

I brought my car in to have the anti-freeze checked and did so in mid-day without an appointment. Personnel responded professionally and timely. Since the150,000 mile check-up was about a week to two weeks ago, I was not charged anything. Turn aound time exceeded my expectations

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, William! We have recently implemented new procedures to cut wait time - it's good to hear our new procedures are working! Thanks for taking the time to review us!

The happiest day of my life

I would like to thank Patricia Dupeire for here awesome job in putting me in a 2015 Toyota Corolla, she took the time to explain to me the difference between buying a new and a use car, she also explain to me all about the things a need to know about my new car, i have never had a car saleperson that take the time to go through details on things i did not know,and patient to answer any question i had, i really do appreicate Patricia taking the time out for me, i hope every one get the experience that i had when i came to Milton Ruben, Great Job Patricia !!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patricia is most definitely a wonderful sales representative and all around great person! We are lucky to have her! Thank you for taking the time to review us and congratulations on your new vehicle!

Excellent Experience

I was looking for a one-owner Toyota RAV4 with a V6 engine and low mileage and found it online at Milton Ruben. The sales associate I worked with was Larry Shuler, who was knowledgeable, friendly and very efficient. After the sale, I've received several calls from Larry making sure my RAV4 met my expectations. The purchase process was very quick, the dealership and Larry had all the paperwork ready when I arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Larry is great! Thank you for taking the time to review us!

GREAT Salesperson.

Larry Shuler is the best salesperson i have ever dealt with. Very knowledgeable about the vehicle i purchased(2015 Toyota Corolla). Showed me all the features of the vehicle and how they worked and more. Larry was very professional and courteous during the entire transaction. He deserves the best credit for the work he does for your fine establishment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Larry is a great sales representative! We are very lucky to call him a part of our team! Thanks for taking the time to review us!