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Northtown Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (330 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent as always. Professional staff

Excellent as always. Professional staff. Service as promised

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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provided shuttle service was very convenient

All services were performed to my satisfaction, and the provided shuttle service was very convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They worked with me to ensure it was no hassle

Great and friendly. They worked with me to ensure it was no hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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always awesome at Northtown

always awesome at Northtown. Came in for an oil change and they let me know up front that they were running behind. Everyone was pleasant and helpful. Weekend at Bernies was playing in the theater; that movie seemed less disgusting as a kid. Thanks Northown! -@buffalotomholt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shawn was very helpful and informative

Shawn was very helpful and informative. Pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everything was done well in a timely fashion

Everything was done well in a timely fashion. I realize it was very cold outside but I wish we could have gotten a rain check for a wash since it wasn't done. I'm presuming it wasn't done because of the temp outside.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Matt Vetter gave yet another world class experienc

Matt Vetter gave yet another world class experience, I'll never go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent, as usual. I love everyone's attitudes

Excellent, as usual. I love everyone's attitudes and my shuttle guy was charming

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent customer service

Excellent customer service, Jason was totally awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I wated three hours just to get an oil change

The service was terrible. I wated three hours just to get an oil change. They rotated my tires when I asked them not to. It was a bad experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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