Reviews
It was a pleasant and fairly speedy experience. Ben was great, informative, and not pushy which to me is a very good trait in a salesperson. Lita was great as well, not pushy with the up-sell's and informative as well.
It was a pleasant and fairly speedy experience. Ben was great, informative, and not pushy which to me is a very good trait in a salesperson. Lita was great as well, not pushy with the up-sell's and informative as well.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service, work done on time and as promised. Service Advisor & technician knowledgable and provided good advice,
Great Customer Service, work done on time and as promised. Service Advisor & technician knowledgable and provided good advice,
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating! We’re pleased we could complete your Cadillac XT5 service as promised and share helpful advice.
Scheduling, Renee was very helpful in rescheduling my appointment. Communication and customer service is excellent. My car was cone before I expected. A better prediction of time the service would take, I had a synthetic oil change and tire rotation for $130 the price seemed too high. I would return if there was a discount.
Scheduling, Renee was very helpful in rescheduling my appointment. Communication and customer service is excellent. My car was cone before I expected. A better prediction of time the service would take, I had a synthetic oil change and tire rotation for $130 the price seemed too high. I would return if there was a discount.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suttle Cadillac.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
As much as we work very hard to provide a Great Customer Experience, we do make mistakes. In those instances we do appreciate input and honest reviews from our customers. This obviously is not one of which we can learn from, so I am hoping that you will consider contacting me at [email protected] with what happened and let me see how we can turn things into Awesome, Awesome, Awesome. I do truly want to see if there is anything we can do for you. Jim
Overall nice easy process. Overall, nice easy process, I would recommend to others. Thank you
Overall nice easy process. Overall, nice easy process, I would recommend to others. Thank you
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing your recommendation means a lot to our team. We’re glad the purchase of your new GMC Canyon went smoothly from start to finish.
Did things in a timely and professional manner Perry always keeps me informed about my cars concerns.
Did things in a timely and professional manner Perry always keeps me informed about my cars concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Buick Envision was prompt and expertly handled. Hearing that you felt informed about your vehicle’s concerns means a lot to our service team.
Ronda cares!! I was the service manager for Pomoco years ago and I know how tough that job is. Rhonda is very good at the job and represents the customer very well if she wasn't there I probably would pick another place to have my work done. Thank you.
Ronda cares!! I was the service manager for Pomoco years ago and I know how tough that job is. Rhonda is very good at the job and represents the customer very well if she wasn't there I probably would pick another place to have my work done. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ronda is a great employee to represent your. Company! She is intelligent and really cares about her customers.
Respectful... kind....Pleasant! Nothing more to say. I was completely satisfied. Have a good day! Have a good day!
Respectful... kind....Pleasant! Nothing more to say. I was completely satisfied. Have a good day! Have a good day!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five-star rating and for highlighting the pleasant experience you had. We’re glad the service on your Cadillac XT4 left you completely satisfied.
The customer service in the service department really exceeded my expectation.. Their courtesy and professionalism is beyond reproach. I will recommend Suttle Cadillac to my family and friends.
The customer service in the service department really exceeded my expectation.. Their courtesy and professionalism is beyond reproach. I will recommend Suttle Cadillac to my family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our service department’s courtesy and professionalism exceeded your expectations means a lot to us. We’re glad the service on your Buick Envision was exceptional, and we appreciate you recommending us to your family and friends.
No waiting for my appointment time. Got right in and got right out. Thanks to all for a nice service appointment
No waiting for my appointment time. Got right in and got right out. Thanks to all for a nice service appointment
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that your appointment started on time and wrapped up without delay means a lot to our team. Your Cadillac XT5 is in great hands with our service department, and we’re here whenever you need us again.