Skip to main content

Suttle Cadillac

(751 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 418-1914 (888) 418-1914
Used (888) 599-6241 (888) 599-6241
Service (888) 287-1836 (888) 287-1836

Reviews

(751 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suttle Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

I was really impressed.

I was really impressed. They worked with me on pricing. I will be back to buy more vehicles in the future.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing you were impressed by how we worked with you on pricing means a lot to us. We look forward to helping you find more vehicles and welcoming you back soon.

Very easy to work with and super helpful.

Very easy to work with and super helpful. Quick to answer texts/questions. Would buy from them again

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing you found us approachable and responsive means a lot to our team. We’re glad the purchase of your Chevrolet Tahoe felt easy from start to finish.

Perfect, Shane is the only reason I drive from Chesapeake

Perfect, Shane is the only reason I drive from Chesapeake Shane is the best Highly recommend

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your praise for Shane means a lot to us, and we’re thrilled he made the trip from Chesapeake worthwhile. Enjoy every mile in your used GMC HUMMER EV SUV.

Great experience On time.

Great experience On time. Communication. Quality work. Rental car. Everything went very well and I would recommend

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing that the service on your Chevrolet Traverse met your needs with clear communication, quality work, and a convenient rental car means a lot to our service team. We’re glad everything went smoothly, and we appreciate your recommendation.

Very friendly staff when I brought the truck in.

Very friendly staff when I brought the truck in. The repairs turned out looking perfect! I am very pleased with my experience.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our staff made you feel welcome. Hearing that the repairs on your Chevrolet Silverado 1500 look perfect means a lot to our service department.

Sonny was very good to deal with on my purchase, he

Sonny was very good to deal with on my purchase, he answered my questions and if he didn't know he got back to me in a timely amount of time.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed helping you with the purchase of your Pontiac Grand Prix. Knowing Sonny was responsive and followed up quickly means a lot to our team. Thank you for choosing our dealership.

Very helpful, friendly and reliable.

Very helpful, friendly and reliable. They were accurate with the time he said it was going to take them to fix the issue.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your note about our accurate repair timeline for the service on your GMC Yukon XL highlights how vital clear communication is to our service department. Your kind words about our supportive, welcoming, and dependable service mean a great deal to us.

Top-notch customer service, genuinely outstanding Ronda

Top-notch customer service, genuinely outstanding Ronda and her team have a genuine commitment to customer service, and she sincerely cares about everyone she interacts with.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and for highlighting the dedication of our service team. Your kind remarks about our team’s genuine commitment and care during your Cadillac XT5 service mean a great deal to us.

Gavin is a very pleasant young man.

Gavin is a very pleasant young man. He made the experience very simple and quick.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and kind words. We’re glad our service team could make the service on your Dodge Challenger simple and efficient.

Fast efficient service, the work on the Traverse was

Fast efficient service, the work on the Traverse was excellent. All persons at the dealership were friendly and courteous.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that our service was fast and efficient and that our team was friendly means a lot to us. Thank you for the five-star rating.