Reviews
Tyler was very informative, and, let me know everything that was going on. I appreciated the Uber ride to and from the dealership. I also helped myself to a latte.
Tyler was very informative, and, let me know everything that was going on. I appreciated the Uber ride to and from the dealership. I also helped myself to a latte.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It was an exceptionally great experience, the man who helped us did an amazing job and was exceptionally professional.
It was an exceptionally great experience, the man who helped us did an amazing job and was exceptionally professional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clean and well kept. Prompt service. Nice staff Quick with price quotes and provided a good estimate for length of service
Clean and well kept. Prompt service. Nice staff Quick with price quotes and provided a good estimate for length of service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly very helpful willing to go the extra mile and patient we are in our 70's
Friendly very helpful willing to go the extra mile and patient we are in our 70's
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ethan was great and stayed in touch and answered my questions. We picked up the vehicle after dark and I did not drive it for a day or so. And when I got in, I noticed there were all these things in the floorboard on the passenger side as well as a pair of sunglasses and some and a tire gauge, and I thought, where did that come from? Then, I realized those were items from my glove box. I have had my car service by Wilson since I purchased it in 2016. Never has there been anything to indicate?That someone had been in the glove box, which I realized is where a filter is located. I did call the dealership, and let them know what had happened.And they did try to return my call.And I was not able to answer. Another pair of sunglasses that were in the glove box are without 1 lens ( laying loose in glove box) and items were just stuffed back in there and I had to rearrange, in order to get the door to shut. Needless to say, I was shocked.
Ethan was great and stayed in touch and answered my questions. We picked up the vehicle after dark and I did not drive it for a day or so. And when I got in, I noticed there were all these things in the floorboard on the passenger side as well as a pair of sunglasses and some and a tire gauge, and I thought, where did that come from? Then, I realized those were items from my glove box. I have had my car service by Wilson since I purchased it in 2016. Never has there been anything to indicate?That someone had been in the glove box, which I realized is where a filter is located. I did call the dealership, and let them know what had happened.And they did try to return my call.And I was not able to answer. Another pair of sunglasses that were in the glove box are without 1 lens ( laying loose in glove box) and items were just stuffed back in there and I had to rearrange, in order to get the door to shut. Needless to say, I was shocked.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Helped to find the issue quickly, worked on getting the part as fast as possible, car was fixed and ready for pick up when Josh said it would be once the part came in. The only negative was the extremely long list for a loaner vehicle, which made the repair time a bit rough for my mom
Helped to find the issue quickly, worked on getting the part as fast as possible, car was fixed and ready for pick up when Josh said it would be once the part came in. The only negative was the extremely long list for a loaner vehicle, which made the repair time a bit rough for my mom
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They did a telematics module that my car didn't take and now my radio is messed up and they don't know when they can get a new telematics module in to fix it, my diagnostics also told them something was wrong with my radio and instead of finding the problem then, they want me to drop my car off again and leave it over night again when they could of found it the first time I dropped it off
They did a telematics module that my car didn't take and now my radio is messed up and they don't know when they can get a new telematics module in to fix it, my diagnostics also told them something was wrong with my radio and instead of finding the problem then, they want me to drop my car off again and leave it over night again when they could of found it the first time I dropped it off
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Great Fantastic service team. From the techs to the writers and on up to management. Truly top notch.
Great Fantastic service team. From the techs to the writers and on up to management. Truly top notch.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
She's super friendly. Helped me find just what I wanted and the process from start to finish was very easy.
She's super friendly. Helped me find just what I wanted and the process from start to finish was very easy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership salesmen were pleasant. It took some time to agree on a final price but we were able to come to an agreement. We also had a trade in and were able to agree on the trade in value very quickly. Over all, good experience.
The dealership salesmen were pleasant. It took some time to agree on a final price but we were able to come to an agreement. We also had a trade in and were able to agree on the trade in value very quickly. Over all, good experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car