Reviews
I love my Honda CRV and it needed some TLC after 94000 miles. Bergstrom did a thorough job. Found the problems that needed attention and took care of them. Got a complete report (that rivaled my tax return in length ) and I feel comfortable going forward with my vehicle for the next couple years. The service team talked with me twice during the appointment as small issues arose. They were respectful and supportive.
I love my Honda CRV and it needed some TLC after 94000 miles. Bergstrom did a thorough job. Found the problems that needed attention and took care of them. Got a complete report (that rivaled my tax return in length ) and I feel comfortable going forward with my vehicle for the next couple years. The service team talked with me twice during the appointment as small issues arose. They were respectful and supportive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful. Made us feel very comfortable we received a very reasonable price.
Very friendly and helpful. Made us feel very comfortable we received a very reasonable price.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is my fourth lease and every time my dealer goes out of their way to provide me a great deal. Always professional, kind, with personal service catered to my specific needs.
This is my fourth lease and every time my dealer goes out of their way to provide me a great deal. Always professional, kind, with personal service catered to my specific needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’m sorry that I can’t remember the service persons name. I actually had two people, the man I started with was done for the day, I had a 5:00 pm appointment. The girl that I finished with was real nice and explained my bill.
I’m sorry that I can’t remember the service persons name. I actually had two people, the man I started with was done for the day, I had a 5:00 pm appointment. The girl that I finished with was real nice and explained my bill.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely professional, yet very personable. Katie was very efficient yet friendly. She did an excellent job
Extremely professional, yet very personable. Katie was very efficient yet friendly. She did an excellent job
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service - just a couple of suggestions for th comfort of those with a longer wait to get their car service complete - if the TV must be on in the waiting area, it would be good to provide a quiet place for those who would like to read. And the beverage service is good - but it would be nice to have a vending machine with snack options available for those who wait.
Great service - just a couple of suggestions for th comfort of those with a longer wait to get their car service complete - if the TV must be on in the waiting area, it would be good to provide a quiet place for those who would like to read. And the beverage service is good - but it would be nice to have a vending machine with snack options available for those who wait.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and easy to work with. Helpful and very knowledgeable and honest about the pricing.
Professional and easy to work with. Helpful and very knowledgeable and honest about the pricing.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We have purchased several cars from Bergstrom’s. Always quality service and employees. The process is easy and efficient. Great service department too.
We have purchased several cars from Bergstrom’s. Always quality service and employees. The process is easy and efficient. Great service department too.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience from start to finish. The whole process was smooth and transparent. Briana was a pleasure to work with.
Great experience from start to finish. The whole process was smooth and transparent. Briana was a pleasure to work with.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
professional, honest, accomodating. great staff knowldegeable answered my questions about future service work and pricing
professional, honest, accomodating. great staff knowldegeable answered my questions about future service work and pricing
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair