Reviews
Service writer Neal has restored my faith and confidence
Service writer Neal has restored my faith and confidence in the Mercedes dealership in Scarborough.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service from emily she was prompt and continued
Service from emily she was prompt and continued communication with me throughout the service. I had a previous problem with this dealership Service and Emily corrected it immediately.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Check-in with Service Advisor Ashley was efficient and
Check-in with Service Advisor Ashley was efficient and friendly. I appreciated the text updates during the service, followed by a clear video explanation of the completed work. Payment was quick and easy. Overall, the best dealer experience I’ve had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please don't hesitate to reach out if there's anything additional we can do for you.
Had the pleasure of working with Sydney and Spencer and
Had the pleasure of working with Sydney and Spencer and as always I got the best service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to Sydney and Spencer here at Mercedes-Benz Scarborough! If you have any further questions, please don't hesitate to reach out!
Zoe was a fantastic greeter.
Zoe was a fantastic greeter. Took care of things. Service was done in one day. She recognized me the next day and all is good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words! We are so glad to hear that Zoe provided exceptional service and ensured everything was handled for you. We strive to provide our customers with the best experience possible. We look forward to seeing you again!
Great atmosphere and excellent service with attention to
Great atmosphere and excellent service with attention to detail at every step. The Top of the class in dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I haven't really liked this MB shop since it changed
I haven't really liked this MB shop since it changed hands a few years ago. This new management is far less customer oriented, far more inclined to business. With ONE Exception: Their service advisor for Sprinter Vans, Scott Joys. Mr. Joys is smart, knowledgeable, and relational. Understands each customer, and connects on a personal basis. And very fair when it comes to pricing the end result. I'll just say, the reason I keep coming back to this dealership, is Scott Joys. He has earned my trust
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback, we are sorry to hear that your experience with our shop has not been entirely positive. However, we are thrilled to hear that our service advisor for Sprinter Vans, Scott Joys, has consistently exceeded your expectations and has earned your trust. We appreciate your loyalty and will continue to provide exceptional service, thanks to employees like Scott. We look forward to seeing you again! Please reach out to give us more insight on your experience. Brandi Lawler General Manager blawler@mbofscarborough.com
Great service, knowledgeable , overall great experience.
Great service, knowledgeable , overall great experience. Would recommend and buy again! Thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Great experience at the Mercedes Benz of Scarborough the
Great experience at the Mercedes Benz of Scarborough the sales man was great name Eric miller such a nice dude great to work with most definitely will be going back to him for more cars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. We hope you have a great day!
Very accommodating, good communication.
Very accommodating, good communication.. very happy with the service and my car. Experience was easy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Robin, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.