Reviews
Yes it WAS A GOOD EXPERIENCE - I WOULD RECOMMEND - THE
Yes it WAS A GOOD EXPERIENCE - I WOULD RECOMMEND - THE SURVEY IS HORRIBLE THOUGH. THIS 15 WORD REVIEW MINIMUM IS RIDICULOUS
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We appreciate your feedback and apologize for any inconvenience with the survey. We will take your comments into consideration to improve our processes in the future.
Quick and friendly professional service in a comfortable
Quick and friendly professional service in a comfortable setting. Communication was excellent at every level. The professionalism of the Advisor and the Service technical people was superb.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Friendly and knowledgeable sales person.
Friendly and knowledgeable sales person. Very good selection of vehicles. Good experience on sales day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
This appointment was not up the previous standards I’ve
This appointment was not up the previous standards I’ve been used to after coming here for years. I’m very disappointed and likely won’t be back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are grateful for the opportunity to have been able to discuss your concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Michael Street Service Manager 207-510-2268 mstreet@group1auto.com
Great customer service, very responsive people.
Great customer service, very responsive people. Helped me get my glasses returned that I had left in the Lyft ride home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Professionally treated by Neal my service advisor.
Professionally treated by Neal my service advisor. New and very comfortable and appointed waiting facilities.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please don't hesitate to reach out if there's anything additional we can do for you.
Some friendly people that I encountered and a
Some friendly people that I encountered and a professional service that I received, thank you Mercedes Benz Scarborough, this is David Kung!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
They were ready for me when I arrived and spent a good
They were ready for me when I arrived and spent a good amount of time answering my questions. The work was well done, and Scott Joys was extremely knowledgeable and helped me plan for future service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Neal and the techs made the extra effort to resolve an
Neal and the techs made the extra effort to resolve an ongoing transmission issue which is very much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sydney worked really hard to help us get into the vehicle
Sydney worked really hard to help us get into the vehicle that our family needed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!