Reviews
Service Advisor Nick Dargie always goes above and beyond...
Service Advisor Nick Dargie always goes above and beyond to make every visit as pleasant as possible. Highly recommend Prime Mercedes and working with Nick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Loree - Thank you for stopping by to recommend Nick! We are so happy that you can depend on him to take excellent care of you and your vehicles. Hope to see you next time at Prime Motor Cars!
Nice people, great service, great cars. We’re a family...
Nice people, great service, great cars. We’re a family who’ve bought three vehicles at Prime Motors Scarborough, and we’ll keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a five-star review! We are happy to have you as part of the Prime Motor Cars family!
Couldn’t have had a better experience. Thomas Cook was...
Couldn’t have had a better experience. Thomas Cook was very professional and accommodating. Made sure I was kept informed on what was going on with my car through the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A big thanks for the 5 stars! We're thrilled our team made your experience seamless and we'll be sure to let Thomas know you appreciated his help. It's our privilege to have you as a customer and we hope to see you back at Prime Motor Cars in the future!
Considerate and on time. Always polite and professional....
Considerate and on time. Always polite and professional. Clear explanation of work and cleaning of vehicle. I’ve run out of words; but good coffee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nate was professional and to the point but also very...
Nate was professional and to the point but also very personal. He explained the procedure and also went over the loaner agreement. I felt very comfortable.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Al, thank you for taking the time to write Prime Motor Cars such a positive review! We are happy that Nate took care of your service needs. We look forward to working with you in the future!
They go me in and out quickly, conscious of the fact I...
They go me in and out quickly, conscious of the fact I had a dog at home waiting for me! Tom was kind and thoughtful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very glad to hear that our Service Team could address your concerns quickly so you could get home to your pup. Thank you for choosing Prime Motor Cars!
I’m happy and satisfied with Dick. He gave me...
I’m happy and satisfied with Dick. He gave me opportunity to get my luxury car. I appreciated your service.God bleeds you. Thank’s
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Ben - We love to hear that Dick helped you get into a beautiful new vehicle! Thank you so much for shopping with us at Prime Motor Cars. We hope we have an opportunity to assist you in the future.
Very friendly staff,took the time to make sure I...
Very friendly staff,took the time to make sure I understood everything. Free coffee,soda and snacks makes you feel right at home. Love this place
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love having you as a Prime Motor Cars customer! Thank you so much for the wonderful feedback about our team and facilities. We look forward to working with you for years to come.
I was traveling and found I had a cracked rim/flat tire...
I was traveling and found I had a cracked rim/flat tire late on a Friday. Service department was prompt and ordered a new rim to arrive the next day, and quickly administered excellent service on Saturday to have the rim installed and the car checked out with no prior service appointment. On top of that, everyone I encountered was efficient and friendly, and I even got a ride to downtown Portland so I could make the most of my time while my car was being serviced. I was very impressed and will be a repeat customer if I’m back in the area again. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience at Prime Motor Cars. We are thrilled to know that our team took such good care of you, and your vehicle! Safe travels!
Great experience from call in, drop off, volunteered to...
Great experience from call in, drop off, volunteered to do a recall, picked up a cleaner car than I left, ready early, and great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! We appreciate you sharing your positive experience and we hope to see you again soon at Prime Motor Cars!