Reviews
Excellent experience from start to finish. I felt like a...
Excellent experience from start to finish. I felt like a princess. I was an hour late— no problem! I picked my car up 5 minutes before close—no problem. They even called me during the day with an update. Very classy, very professional!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! It was our pleasure to work with you here at Prime Motor Cars. We look forward to seeing you again sometime!
Mohammad was very kind and understanding. He went above...
Mohammad was very kind and understanding. He went above and beyond to help me out. I’m grateful. I haven’t driven my car yet, so I assume they serviced the car properly. The only negative is I wish the reg service wasn’t so pricey. But thanks for the great service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review and feedback! We are happy to hear that Mohammad provided understanding service which made your visit go smoothly. All of us at Prime Motor Cars wish you safe driving.
Service was excellent as usual, the welcome guy was very...
Service was excellent as usual, the welcome guy was very helpful and I had A shuttle back to work and she was very pleasant and friendly. While waiting I had a wonderful pastry and a nice Starbucks Coffee all complementary. Lots of nice updates magazines to look at while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five stars! We are grateful to have you as a customer here at Prime Motor Cars. We will have pastries and coffee waiting for your next visit!
A great car shopping / buying experience!
My sales consultant, Robert Holzhacker, knows his Mercedes-Benz! My shopping and leasing experience was a professional, friendly and easy. I would highly recommend Prime Motors!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership was excellent in every way. Easy access....
This dealership was excellent in every way. Easy access. The people were so professional but made you feel right at home. This dealership had a lot of great options for affordability and style.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What wonderful feedback! We love to hear that you received the professional service you deserve from the Prime Motor Cars team. Have a great week!
Service Advisor Nick Dargie always goes above and beyond...
Service Advisor Nick Dargie always goes above and beyond to make every visit as pleasant as possible. Highly recommend Prime Mercedes and working with Nick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Loree - Thank you for stopping by to recommend Nick! We are so happy that you can depend on him to take excellent care of you and your vehicles. Hope to see you next time at Prime Motor Cars!
Nice people, great service, great cars. We’re a family...
Nice people, great service, great cars. We’re a family who’ve bought three vehicles at Prime Motors Scarborough, and we’ll keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a five-star review! We are happy to have you as part of the Prime Motor Cars family!
Couldn’t have had a better experience. Thomas Cook was...
Couldn’t have had a better experience. Thomas Cook was very professional and accommodating. Made sure I was kept informed on what was going on with my car through the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A big thanks for the 5 stars! We're thrilled our team made your experience seamless and we'll be sure to let Thomas know you appreciated his help. It's our privilege to have you as a customer and we hope to see you back at Prime Motor Cars in the future!
Considerate and on time. Always polite and professional....
Considerate and on time. Always polite and professional. Clear explanation of work and cleaning of vehicle. I’ve run out of words; but good coffee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nate was professional and to the point but also very...
Nate was professional and to the point but also very personal. He explained the procedure and also went over the loaner agreement. I felt very comfortable.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Al, thank you for taking the time to write Prime Motor Cars such a positive review! We are happy that Nate took care of your service needs. We look forward to working with you in the future!