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Mercedes-Benz of Scarborough

(1,026 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (207) 544-4037 (207) 544-4037
Used (207) 544-4028 (207) 544-4028
Service (207) 560-9418 (207) 560-9418

Reviews

(1,026 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Scarborough from DealerRater.

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Service Advisor Nick Dargie always goes above and beyond...

Service Advisor Nick Dargie always goes above and beyond to make every visit as pleasant as possible. Highly recommend Prime Mercedes and working with Nick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Loree - Thank you for stopping by to recommend Nick! We are so happy that you can depend on him to take excellent care of you and your vehicles. Hope to see you next time at Prime Motor Cars!

Nice people, great service, great cars. We’re a family...

Nice people, great service, great cars. We’re a family who’ve bought three vehicles at Prime Motors Scarborough, and we’ll keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a five-star review! We are happy to have you as part of the Prime Motor Cars family!

Couldn’t have had a better experience. Thomas Cook was...

Couldn’t have had a better experience. Thomas Cook was very professional and accommodating. Made sure I was kept informed on what was going on with my car through the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

A big thanks for the 5 stars! We're thrilled our team made your experience seamless and we'll be sure to let Thomas know you appreciated his help. It's our privilege to have you as a customer and we hope to see you back at Prime Motor Cars in the future!

Considerate and on time. Always polite and professional....

Considerate and on time. Always polite and professional. Clear explanation of work and cleaning of vehicle. I’ve run out of words; but good coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nate was professional and to the point but also very...

Nate was professional and to the point but also very personal. He explained the procedure and also went over the loaner agreement. I felt very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Al, thank you for taking the time to write Prime Motor Cars such a positive review! We are happy that Nate took care of your service needs. We look forward to working with you in the future!

They go me in and out quickly, conscious of the fact I...

They go me in and out quickly, conscious of the fact I had a dog at home waiting for me! Tom was kind and thoughtful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very glad to hear that our Service Team could address your concerns quickly so you could get home to your pup. Thank you for choosing Prime Motor Cars!

I’m happy and satisfied with Dick. He gave me...

I’m happy and satisfied with Dick. He gave me opportunity to get my luxury car. I appreciated your service.God bleeds you. Thank’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Ben - We love to hear that Dick helped you get into a beautiful new vehicle! Thank you so much for shopping with us at Prime Motor Cars. We hope we have an opportunity to assist you in the future.

Very friendly staff,took the time to make sure I...

Very friendly staff,took the time to make sure I understood everything. Free coffee,soda and snacks makes you feel right at home. Love this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love having you as a Prime Motor Cars customer! Thank you so much for the wonderful feedback about our team and facilities. We look forward to working with you for years to come.

I was traveling and found I had a cracked rim/flat tire...

I was traveling and found I had a cracked rim/flat tire late on a Friday. Service department was prompt and ordered a new rim to arrive the next day, and quickly administered excellent service on Saturday to have the rim installed and the car checked out with no prior service appointment. On top of that, everyone I encountered was efficient and friendly, and I even got a ride to downtown Portland so I could make the most of my time while my car was being serviced. I was very impressed and will be a repeat customer if I’m back in the area again. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Prime Motor Cars. We are thrilled to know that our team took such good care of you, and your vehicle! Safe travels!

Great experience from call in, drop off, volunteered to...

Great experience from call in, drop off, volunteered to do a recall, picked up a cleaner car than I left, ready early, and great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! We appreciate you sharing your positive experience and we hope to see you again soon at Prime Motor Cars!